Job Information
Cognizant IAM Engineer (Remote) in Norfolk, Virginia
Practice - CIS - Cloud, Infrastructure, and Security Services
About Cloud Infrastructure & Security Services: Cognizant’s Cloud, Infrastructure, and Security Services Practice (CIS), is all about embracing digital transformation by driving core modernization holistically across layers. We help customers transform infrastructure and workplace to meet the rapidly evolving needs of the digital era. Our holistic approach delivers key results for our customers by achieving cloud driven modernization and workplace and operational transformation to run the business in a secure environment.
Job Summary:
We are seeking a skilled IAM Engineer with strong experience in PingFederate and CA SiteMinder to support for our Identity and Access Management (IAM) systems. The ideal candidate will be responsible for troubleshooting, incident resolution, and maintenance of authentication and authorization services, ensuring seamless access management across the organization.
Key Responsibilities:
• Provide Level 2 operational support for IAM solutions, primarily PingFederate and CA SiteMinder.
• Troubleshoot and resolve authentication, authorization, and single sign-on (SSO) issues.
• Monitor IAM infrastructure for performance, security, and availability.
• Perform regular health checks, log analysis, and system maintenance.
• Work closely with L3 teams for escalations and root cause analysis.
• Support change management, patching, and upgrades for IAM components.
• Document operational procedures, troubleshooting guides, and best practices.
• Collaborate with cross-functional teams including security, network, and application teams.
Required Qualifications:
• 5+ years of experience in IAM operations and support.
• Strong hands-on experience with PingFederate (SSO, OAuth, OIDC, SAML).
• Expertise in CA SiteMinder (SSO, policy configuration, web agents, federation services).
• Familiarity with LDAP, Active Directory, and identity protocols.
• Experience with log analysis tools (Splunk, ELK, etc.) for troubleshooting.
• Knowledge of SSL/TLS certificates, authentication flows, and federation setups.
• Strong problem-solving skills and ability to work independently in a remote environment.
Preferred Qualifications:
• Experience with Ping Access, PingID, or other IAM tools.
• Scripting knowledge (Python, PowerShell, or Shell scripting) for automation.
• Experience working in an ITIL-based support model (incident, problem, change management).
• Knowledge of cloud-based IAM solutions (AWS, Azure AD, Okta, etc.).
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Applications will be accepted until 4 April 2025.
Salary and Other Compensation:
The annual salary for this position is between $[134,000 - 154,500] depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
· Medical/Dental/Vision/Life Insurance
· Paid holidays plus Paid Time Off
· 401(k) plan and contributions
· Long-term/Short-term Disability
· Paid Parental Leave
· Employee Stock Purchase Plan