Job Information
Philips Clinical Wireless Monitoring Lead Technician in Norfolk, Virginia
Clinical Wireless Monitoring Lead Technician (Norfolk, VA)
The Clinical Wireless Monitoring Lead Technician will be responsible for providing support to the Wireless Monitoring team while ensuring that all department service levels are met.
Your role:
Monitor the Wireless Monitoring department queue to ensure the delivery of exceptional service and customer experience.
Analyze and process ECG transmissions/events, including notification to physicians based on criteria.
Educate patients about Wireless Monitoring service and monitor use and troubleshoot service issues for patients and clients.
Assist with training new Wireless Monitoring employees and implementation and enforcement of policies, processes, and procedures.
You will work 4–10-hour days 1:00pm-11:30pm ET including a weekend and holiday rotation.
You're the right fit if:
You have a high school diploma or general educational development (GED) and an active CCT/CRAT certification.
You’ve acquired 1+ years of experience as a Clinical Sr. Wireless Monitoring Technician or 2+ years’ experience in a clinical setting involving ECG/EKG monitoring, interpretation, and analysis
Your skills include strong ECG rhythm interpretation and proficiency using a computer and Microsoft Office.
You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.
You’re an excellent communicator, thrive in a high-volume, fast passed environment, are flexible, a team player, have strong attention to detail, exhibit a high level of accuracy, and possess the ability to identify problems.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.
Learn more about our business.
Discover our rich and exciting history.
Learn more about our purpose.
Read more about our employee benefits.
If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.
Additional Information
US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.
Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to Norfolk, VA.
It is the policy of Philips to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status or a person’s relationship or association with a protected veteran, including spouses and other family members, marital or domestic partner status, or any other category protected by federal, state and/or local laws.
As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.
Equal Employment and Opportunity Employer/Disabled/Veteran