Think Beyond The Label Jobs

Job Description

Responsible for the operation of production environments, including systems and databases, supporting critical business operations. Will perform administration and analysis for multiple production environments and recommend new and novel solutions to improve availability, performance, and support ability. This is an opportunity to bring a combination of deep technical knowledge with administration/analysis knowledge of Oracle's Cloud Infrastructure to provide escalation support to a wide range of complex production environment problems related to immense growth, scaling, leveraging the cloud, extremely high performance, and high availability requirements.Install, monitor, maintain, support, and optimize all production server hardware and software. Provide escalated technical support for complex technical issues which may include leading problem management cases and providing management status. Coordinate escalated support cases and lead appropriate internal technical resources and/or third party vendors to resolution and coordinate a storage infrastructure of Oracle system and database appliances. Responsible for Oracle production environments; assist with server operating system and application upgrades, bug fixes, and patching; and work on standardization projects for both hardware and software under the Oracle technology stack while providing consistent system uptime as expected in a Cloud environment. Provide on-call support, on a rotating basis.BS degree in Computer Science, Information Systems, or equivalent work experience. Identifies and implements complex solutions in Technical Infrastructure support and server administration in a mid-sized environment; supporting and troubleshooting distributed applications, software, and operating systems; and administering and troubleshooting issues with messaging middleware and message brokers. Knowledge of enterprise platforms. Desire to keep up with modern technology and make recommendations. Knowledge of network architecture and protocols.

8+ years or more of related technical experience may be substituted for degree requirements, including Infrastructure support and server administration; supporting and troubleshooting distributed applications, software, and operating systems.

Career Level - IC4

Responsibilities

Oracle Customer Success Services team is responsible for providing technical services to all customers application & software hosted in OCI / OnPrem /Hybrid. OMCS team members use ITIL, ISO2000 & other industry specific best practices to manage the customer application & software across different Oracle technology stack.

Driving adoption of Oracle Cloud Infrastructure (OCI) for our customer is main objective. We accelerate the OCI adoption by showcasing the prowess of Oracle’s cloud technology as well as our valued added engineering solutions that provides highly differentiated service experience to our customers in cloud.

Do you like to work in edge technologies ?

Do you see a boredom in a regular DBA work?

Are you excited to do things in simpler way?

Do you love talking to your customer & want to see how you are influencing customer life though managed cloud service experience ?

If answer is Yes ? Then we are searching an IT engineer like you.

What you will be doing:

· As a Technical SME, you will be working directly with customers on new implementation, migration & Run/Maintain projects.

· You will be working with a globally spread talented teams across technology domains.

· You will handle critical issues and escalations with utmost customer satisfaction.

· You should flexible to work in multiple technologies . You will also get plenty of time to sharpen the saw and keep your skills fresh (through Oracle learning program) . Upskilling is an important aspect of the career which not only help business but also assist in your growth.

· Opportunity to work in OCI/ Gen2 Cloud

What you bring:

· 10+ years of industry experience in Oracle OBIEE technologies including OAC, OAS, WebLogic, DB administration, Fusion Analytics Warehouse, DataLake and Cloud Admin.

· You should be well versed in application Installation/Implementation/Upgrade/Migration/Patching & have at least 2 upgrade/migration project/implementation experience on latest OBIEE version.

· Worked in one Unix or Linux platform & Windows . Work experience in production support environment is a MUST and flexible to work in rotating shift model in 24x7 roster.

Added bonus if you have:

· DEVOPS skills – python, docker, Kubernetes will be added advantage.

· Latest Certification in Oracle Cloud Infra & Oracle OBIEE technologies.

What We offer You:

· A range of benefits designed to help support your lifestyle and wellbeing

· A multi-faceted job with a broad spectrum of responsibilities.

· A great work place for YOU to Succeed.

Desired Competencies:

· Must be self-starter and operation in minimal supervision.

· Should be a technical leader who inspires other teammates.

· Shows strong collaboration skill within / outside of team

· Should have excellent written and verbal skills

· Experience working with globally distributed team is preferred

· Demonstrate character, clarity, courage and commitment to high-performance

· Champion a better, faster and simpler way of doing things

· Apply original thinking and continuous improvement to processes, products, systems or services and manage change to better serve customer needs

Diversity & Inclusion:

An Oracle career can span industries, roles, Countries and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry.

In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation. .

Oracle offers a highly competitive suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business.

At Oracle, we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles. to perform crucial job functions.

That’s why we’re committed to creating a workforce where all individuals can do their best work. It’s when everyone’s voice is heard and valued that we’re inspired to go beyond what’s been done before.

About Us

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.

When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.

We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.

Disclaimer:

Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

* Which includes being a United States Affirmative Action Employer