Job Information
Catholic Health Office Manager Primary Care Neighborhood Health Center MSMH in Niagara Falls, New York
Salary: 54,483.00-81,705.00 USD
Facility: Mount St Marys Neighborhood HC
Shift: Shift 1
Status: Full Time FTE: 1.000000
Bargaining Unit: ACE Associates
Exempt from Overtime: Exempt: Yes
Work Schedule: Days
Hours:
8:00am-4:00pm, M-F
Summary:
The Office Manager oversees and is responsible for the daily practice management of operations, associate relations, customer services and financial management for medical office practice(s). The Office Manager facilitates an environment that promotes best practice, coordination of services and improvement in patient outcomes. The Office Manager is responsible for driving staff and provider engagement, patient satisfaction and a culture of safety. Responsibilities include the supervision, direction, coordination and support of the clinic staff. Responsible for clerical, housekeeping, maintenance and purchasing functions as related to direct patient care and office workflow. Maintains established departmental policies and procedures, objectives, quality assurance programs, safety, environmental and infection control standards.
Responsibilities:
EDUCATION
Associate's degree or equivalent from two-year college or technical school required
BA or BS Degree with a minimum (2) years Medical Practice Management experience preferred
In lieu of above degrees, will accept a minimum of three (3) to five (5) years of Medical Practice Management experience required
EXPERIENCE
One (1) to three (3) Years medical office management
Experience in CPT & ICD--10 Coding knowledge and medical terminology required
Management experience required
Electronic Health Record experience required
Prior experience with computerized scheduling applications a plus
KNOWLEDGE, SKILL AND ABILITY
Knowledge of Patient Centered Medical Home, with MIPS, HEDIS requirements preferred
Strong knowledge of Medical Billing & Third party payer requirements
Computer proficiency in Microsoft Office
Ability to adapt to various software applications as necessary
Prior experience with computerized scheduling applications a plus
Strong Verbal & Written Communication skills
Strong knowledge of medical office terminology, technology and operations
General knowledge of HIPAA Privacy and Security rules
Thorough knowledge of Human Resource Policies and Regulations
Ability to establish and maintain an effective working relationship with all related parties
Ability to prioritize work responsibilities and maintain composure while working under demanding conditions which may involve supporting multiple objectives, physicians, and satellite offices
Can adapt to changing circumstances
Ability to communicate effectively both verbally and in writing with all related parties
Strong telephone communication skills
Demonstrated computer skills and related software & technology including: printers and other peripheral devices and MS Office Suite
Ability to navigate and retrieve data from an electronic Health Information Management system
Ability to utilize the Internet to send email and conduct basic research
Basic keyboarding skills with a minimum typing proficiency of 30 wpm
Possesses strong organizational and time management skills
Project Management skills
Leadership capabilities
REQNUMBER: 35714