Job Information
Valmont Industries, Inc. Project Administrator Coordinator in Newberry, South Carolina
19845 US Hwy 76 Newberry South Carolina 29108
Why Valmont
We’re Here to Move the World Forward.
Valmont impacts millions of people around the world every day, yet they might not realize the many ways. Our technology is helping feed the growing population, supplying the world with more reliable energy and access to renewables, enhancing connectivity in remote and urban locations to create a sustainable future and so much more. Simply put, Valmont is advancing agricultural productivity and reimagining vital infrastructure to make life better.
Join a Fortune 1000 company that respects hard work, honors diversity and invests in our employees as we focus on creating the world of tomorrow, today. We are the modern workforce . Are you ready to move the world forward? Apply now.
Responsible for providing exceptional customer service in an effort to grow sales and increase profitability. Performs routine but varied clerical duties in accordance with standard procedures. This includes clerical duties such as photocopying, compiling records, filing, tabulating, posting information, distributing mail, and answering phone. In addition, this role will process quotations and orders for a select focused OEM / Representative base. Applies knowledge of department policies and procedures, and utilizes a general understanding of other departments' functions.
Essential Functions:
This position reports into a Project Administrator Supervisor and has no direct or indirect reports
Provide Exceptional day to day customer support by continuously operating within our Core Values: Passion, Integrity, Continuous Improvement & Delivering Results
Accurately enter orders for all product lines
Check order entry against daily production download
Scan and email copies of acknowledgements and invoices to rep agencies on a weekly basis
Answer company phone and direct calls as needed
Responsible for select focused accounts
Process quotes and/or orders on a timely basis and monitor flow through various departments, including expediting when required
Maintain a complete understanding of the quote and order entry systems and all the process and procedure changes that occur
Ensures recommended margin levels be met on all quotations
Be helpful and provide alternatives in resolving customer issues
Be a solution provider with all who receive prices or place orders
Establish and maintain a reliable working relationship between the regional team, factory and the OEM / Representative
Evaluate and re-price quotes and orders when changes are made or negotiations take place
Expeditiously resolve problems as they occur both internally and externally
Verify orders received against quote and contract documents, enter and schedule orders and maintain open communication with OEM’s / Representatives and customers as to the progress of orders
Manage and communicate specifics for all assigned quotations including the initial review and summarization through follow-up activities
Establish and maintain customer master files on all assigned accounts to provide timely information, minimize quotation and order turnaround time, and to maximize accuracy and effectiveness
Assist sales with customer growth and profitability initiatives, as required.
Resolve customer concerns while satisfying customer and minimizing company exposure
Implement and practice company policies on warranty, quality, and shortage items
Determine least cost approach that will satisfy customers on all field complaints. Work with the quality team when required.
Perform other duties as assigned
Available for 5% Domestic travel
Other Important Details about the Role:
The Project Administrator Coordinator role is focused on both administrative and customer service tasks, with an emphasis on supporting sales and profitability. This position involves a range of clerical duties, such as record-keeping, communication management and data entry, all while maintaining customer relationships and processing orders for specific accounts. This position requires a balance of organizational skills, familiarity with company policies and the ability to work across departments to ensure smooth operations. The Project Administrator Coordinator will communicate and interact regularly with the administrative team as well as all functional departments within the division in order to promote firm and fair customer satisfaction on all issues according to established policies and procedures.
Required Qualifications of Every Candidate (Education, Experience, Knowledge, Skills and Abilities):
High School diploma or equivalent
One year of experience in a customer service, sales, or telemarketing position
Must maintain appropriate professional competencies, certifications, licenses, etc., necessary to perform job
Demonstrated strong interpersonal, verbal, and written communication skills
Demonstrated ability to use independent judgment and discretion
Demonstrated ability to keep a positive, professional attitude in a high volume, fast-paced environment subject to specific deadlines which must be met
Must possess advanced problem solving skills, with attention to detail and a number/math orientation
Ability to work in, and be an integral part of, a team environment
A working knowledge of Microsoft Excel, Word, and Outlook
Self-starter with excellent organizational skills in planning and organizing to handle multiple tasks concurrently
Good communication, interpersonal skills, and client focus while working with assigned accounts and a regional team
Attention to detail and knowledge of the customer's specification requirements as well as an ability to understanding of the end use of the product and the manufacturing processes used to make the product
Highly Qualified Candidates Will Also Possess These Qualifications:
Bachelor’s degree with an emphasis in Business, Marketing, Construction Management or related field
2-5 years of customer service experience (inside sales support)
Previous experience in the sales process and customer relations
Previous business experience
Benefits
Valmont offers employees and their families a comprehensive Total Wellbeing benefit package to ensure their individual and family’s overall wellness needs are met. Some offerings are dependent upon the role, work schedule, or location and can include the following:
Healthcare (medical, prescription drugs, dental and vision)
401k retirement plan with company match
Paid time off
Employer paid life insurance
Employer paid short-term and long-term disability including maternity leave
Work Life Support
Tuition Reimbursement up to $5,250 per year
Voluntary programs like tobacco cessation, Type 2 diabetes reversal, one-on-one health coaching, mortgage services and more
Valmont does not discriminate against any employee or applicant in employment opportunities or practices on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran status, disability or any other characteristic protected by law. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
If you have a disability and require any assistance in filling out the application for employment email EEOCompliance@Valmont.com.
Valmont is here to modernize vital infrastructure and increase agricultural productivity, sustainably and reliably. We galvanize steel to last a century with minimal environmental impact. We modernize irrigation to feed a growing population by utilizing the latest technology. We harden the electrical grid to enable the delivery of reliable power to millions of homes around the world. And we help make communities everywhere safer, cleaner and more connected through our smart infrastructure technology.
Valmont serves two primary markets — agriculture and infrastructure — and seven diverse product lines: Utility, Lighting and Transportation, Telecom, Solar, Coatings, Irrigation and Ag Tech. We manufacture products in 85 facilities spread across six continents, and we do business in 100 different countries.
That’s what Valmont does. We conserve resources and improve life, finding ways to make innovation and technology beneficial in the real world.
- That’s the value we add.