Job Information
ManpowerGroup Desktop Analyst II in New York, New York
Desktop Analyst (Multiple position)
NewYork - Onsite role/Hybrid
6+ month contract with high potential for extension and can convert to permanent.
Pay range: $25 - $29.33/hr on W2
Our Fortune 500 client (One of the world's largest Beauty comapanies) in New York is looking for hardworking, motivated talent to join their innovative team.
Are you an Desktop Analyst with a passion for collaborating with multiple teams and an interest in working onsite? Don't wait... apply today!
Must-Have Requirements:
Job Function
Responsibilities include, but are not limited to:
Troubleshoot hardware and software issues courteously and expeditiously
Answer and appropriately handle incoming customer support requests via phone, ServiceNow, e-mail, and in-person requests.
Document, track and monitor all problem/resolution activity in the tracking system to ensure a timely resolution
Install basic PC software applications (MS Office, Citrix, etc)
Stage and configure new and existing desktops/laptops/peripherals
Act as first and second level support for computer upgrades and installations
Assist in hardware and software asset management
Assist in the hardware warranty repair process
Participate in continuous development of problem solving techniques, and the creation of more efficient support methods.
Must be proficient in PC and MAC.
Provide meeting support.
Performs other related as assigned.
Are you interested ? Please click apply button!
If you are not available or if this is not the right role at the moment, please share the job description with your friends and let us know if any of them show interest.
ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.