Job Information
Research Foundation CUNY Program Director, Vocational ESOL in New York City, New York
Job Title: Program Director, Vocational ESOL
PVN ID: CC-2503-006765
Category: Managerial and Professional
Location: The CITY COLLEGE of NEW YORK
Job Description
General Description
The City University of New York, City College of New York (CCNY) offers outstanding teaching, learning and research on a beautiful campus nestled in Harlem. CCNY is an integral part of the civic, urban and artistic energy of New York and inseparable from its history. CCNY’s Continuing and Professional Studies (CPS) shares the mission as it strives to offer training for the community and beyond serving nearly 2,000 students a year. CPS has received a three-year Vocational ESOL (VESL) grant in our Adult Education program. CPS is seeking an experienced Full-time Program Director, Vocational ESOL with a strong commitment to adult education, workforce, and the advancement of immigrants for a new three-year Vocational ESOL (VESL) program.
Other Duties
The Program Director will spearhead the implementation and management of a new NYC-funded VESL program, including identifying, creating, and maintaining relationships with “restaurants partners;” organizing and overseeing ESOL program classes with our school partner, Borough of Manhattan Community College (BMCC).
The Program Director will create and solidify new partnerships and relationships between multiple stakeholders of the new program (CCNY, BMCC, NYC Small Business Services/SBS, restaurant partners, CPS staff, and ESOL students).
Collaborate with the Continuing and Professional Studies (CPS) Director and Instructors at BMCC in the management of the grant contract, creation of processes, and monitoring of goals and deliverables.
Supervise instructors and PT Administrative Assistant, and foster a collaborative working environment. Monitor progress of classes onsite and offsite by conducting periodic class observations and providing feedback for professional improvement. Conduct annual performance evaluations of instructors.
Organize regular intake and registration of student/restaurant workers, including applicant assessments: conduct initial assessment, needs analysis, and organize data to inform program improvement.
Compile and review various reports to ensure site and programs are meeting program quality monitoring goals and benchmarks; ensure overall data management of site and programs. Work with CPS Director to build annual goals and performance targets for site and programs; assist in growing enrollment, retention, and other program outcomes annually.
Supervise PT Administrative staff with data-entry of student information into both internal database on a timely basis.
Coordinate with CPS Director and FT Instructor and Curriculum Developer the development of curriculum for each partner restaurant.
Support instructors in managing classroom dynamics and address individual needs to facilitate instructional programming and workplace development activities that utilize technology, Google Classroom, Google Suite, Zoom, Brightspace and support students and instructors with training platforms and relevant certifications; Monitor Zoom and Google classroom.
Other duties as assigned.
Qualifications
Bachelor’s degree in Education, Liberal Arts, Social Work, Hospitality Management, or other related field. Graduate degree preferred.
Minimum of three (3) years of experience in program coordination, working with adults in an educational setting, or in community services; Experience in the hospitality or restaurant industry a big plus.
Knowledge of adult education theory, practice, and operations from recruitment and intake to outcomes management and reporting. The Candidate must be skillful, detail-oriented, and creative to implement a core aspect of the new program: development and cultivation of partnerships with NYC restaurants.
Highly organized, excellent written and verbal communication skills; high interpersonal skills with demonstrated ability to build and sustain relationships.
A self-starter with excellent time management skills; ability to meet deadlines, self-motivated, solution-oriented, and resourceful.
Ability to maintain confidentiality and use appropriate discretion when dealing with private information.
Ability to work well independently, highly organized and can collaborate with a team to plan and implement outreach and recruitment in a multilingual environment, conduct registration, intake and orientation sessions, and placement of applicants in the VESL Classes.
Bi-lingual English/Spanish (spoken and written) preferred but not required; proficiency in Microsoft Office and clerical experience required.
Must be able to travel to partner school, BMCC and partner restaurants in NYC where classes are held.
Must be able to work flexible hours, including some weekends.
RFCUNY Benefits RFCUNY Employee Benefits and Accruals
About the Research Foundation
The Research Foundation of The City University of New York (RFCUNY) is a nonprofit educational corporation founded in 1963 to provide post-award fiscal and administrative support for CUNY’s research and sponsored programs. RFCUNY’s services allow CUNY researchers, faculty, and staff to focus on their intellectual curiosity and scientific discoveries, on projects and programs that serve our local and global communities, proposing concrete solutions to society’s most pressing challenges.
RFCUNY serves as a fiscal agent and works closely with all the CUNY campus Grants Offices to perform the core functions of post-award financial management for CUNY research projects and sponsored programs. These functions include legal assessment and signing of agreements where RFCUNY is named as a fiscal agent; setting up award accounts; preparing sub-awards and assisting PIs in monitoring the work of the recipients of sub-awards; supporting project directors with hiring and managing research project and sponsored program staff; supporting the purchasing and paying for goods and services with grant and program funds; managing financial aspects of projects including accounts receivable, financial reporting, invoicing, budget monitoring, and cost compliance with uniform guidance; ensuring that sponsor financial requirements are met; monitoring compliance with applicable project and financial management rules and laws; supporting the management of independent and external audits and financial reviews; and providing data, information, management expertise, and other supports to CUNY’s research and sponsored programs.
Equal Employment Opportunity Statement The Research Foundation of the City University of New York is an Equal Opportunity/Affirmative Action/Americans with Disabilities Act/E-Verify Employer. It is the policy of the Research Foundation of CUNY to provide equal employment opportunities free of discrimination based on race, color, age, religion, sex, pregnancy, childbirth, national origin, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, marital status, domestic violence victim status, arrest record, criminal conviction history, or any other protected characteristic under applicable law.
Key Features
Department CCNY Continuing and Professional Studies
Status Full Time
Annual Salary Range $55,000.00 - $60,000.00
Closing Date May 20, 2025 (Or Until Filled)
Bargaining Unit No
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