Job Information
Abbott Technical Application Specialist in New Taipei City, China
Main Responsibilities:*
The position serves as the primary contact for clarifying reagent report interpretation and troubleshooting; providing reagent correlation and application; as well as technical education for customers before and after instrument installation. It also provides support to the sales and service team for business growth. The main job responsibility will be:
Deliver Customer Operator training in Abbott facilities or on-site
Perform new instrument and assay implementations through to Test of Record
On-site assay investigation, troubleshooting and operator training and coaching
Skills & Experience Required:*
Bachelor degree in medical / electrical / mechanical or medical technology is preferred
Proven track record in a Diagnostic laboratory or similar position, supported by management and customer references preferred or Graduate entry program.
Successful engagement with customers, specifically lab staff.
Technical Assay and system expert for product line responsibility
Highly developed communication skills and ability to demonstrate empathy and engagement with customers
Ability to identify and drive resolution of issues
Strong experience in use of analytical tools and software
Knowledge of laboratory accreditation requirements is a plus.
An Equal Opportunity Employer
Abbot welcomes and encourages diversity in our workforce.
We provide reasonable accommodation to qualified individuals with disabilities.
To request accommodation, please call 224-667-4913 or email corpjat@abbott.com