Job Information
HEI Hotels and Resorts Security Officer in New Orleans, Louisiana
About Us
Situated in the heart of New Orleans, NOPSI Hotel is a 1920s-era building re-imagined as a 217-room hotel featuring 76 suites. The hotel features a world class rooftop bar and pool, the only gin bar in New Orleans and a locally celebrated restaurant. Known for nightly entertainment, robust cocktail program and unique history, NOPSI Hotel is a destination for visitors and locals alike. Dryades Ballroom, the 4,000 square foot industrial elegant venue, is a featured location for weddings and social events. NOPSI Hotel is a member of historic hotels worldwide®, which is dedicated to promoting heritage and cultural travel to prestigious historic treasures. The hotel is centrally located making it easy to get to. Employees at The NOPSI enjoy complimentary meals with each shift, discounts at local businesses as well and transportation discounts.Don't meet every single requirement of this job? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!We value U.S. military experience and invite all qualified military candidates to apply.
Overview
Perform protective, preventative, safety and security related enforcement functions touring hotel complex to ensure the safety and well being of all hotel guests, associates and vendors. Implements and monitors all related SOP's, Mission Vision and Values in a courteous and restrained manner in coping with emergencies, undesired conduct, disturbances and threats.
Responsibilities
Spend majority of shift on foot patrol, walking, climbing stairs of the interior and perimeter of the hotel to observe and identify potential security and safety risks or undesirable conditions. Requires verbal communication using pager and two way radio, bending, stooping and kneeling.
Maintain order in the hotel, dealing with the welfare of guests, and assisting with door lock problems. Coordinate expedient response to emergency conditions such as fire, fire or safety hazards and threats to life and/or property in a calm, rational and persuasive manner.
Handle undesired conduct and potential violations of hotel policy as warranted for the security and safety of hotel guests, associates, patrons and property. Requires grasping, lifting and or carrying or otherwise moving persons, packages, luggage, wheelchairs and safety equipment using manual dexterity of hands.
Watch for suspicious persons entering, exiting, or loitering around building. Conduct walk through observations of entire hotel. Promote safe work practices.
Answer security telephone and safety hotline calls and respond in a timely manner based on priority.
Observe the security monitors for any unusual activity and in the case of suspicious behavior report directly, via radio, to the supervisor on duty; report any alarms similarly.
Memorize and monitor life safety system installed at property including layout of entire building, alarm pull stations, location of fire extinguisher and sprinklers.
Comply with attendance rules and be available to work on a regular basis.
Perform any other job related duties as assigned.
Qualifications
Maintain a professional appearance and manner at all times.
Can communicate well with guests.
Must be willing to "pitch-in" and help co- workers with their job duties and be a team player.
Thorough knowledge of the layout of the building, function rooms, and some knowledge of the city and surrounding areas.
Ability to stand, walk and/or sit and continuously perform essential job functions for duration of shift with or without reasonable accommodation.
Hearing and visual ability to observe and detect signs of emergency situations with or without reasonable accommodation.
Ability to perform tasks requiring bending, stooping, kneeling, and walking significant distances between and within buildings on the property with or without reasonable accommodation.
Ability to grasp, lift and/or carry or otherwise move goods weighing a maximum of 150 lbs. with or without reasonable accommodation.
Sufficient manual dexterity in hands with or without reasonable accommodation.
Ability to climb stairs and ladders at a rapid pace. Ability to perform duties within extreme temperature ranges with or without reasonable accommodation.
Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
Benefits
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.
Work today, get paid today! We proudly partner with DailyPay, a voluntary benefit that allows our associates access to their earnings when they want them.
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Job LocationsUS-LA-New Orleans
Posted Date2 weeks ago(5/7/2024 12:46 PM)
Requisition ID2024-48115
CategorySecurity
Position TypeRegular Full-Time
FLSA StatusNon-Exempt
Location NameNOPSI Hotel, New Orleans
MinUSD $18.00/Hr.