Job Information
CBRE Data Center Site Operations Manager in New Albany, Ohio
Data Center Site Operations Manager
Job ID
210479
Posted
11-Mar-2025
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Data Centers
Location(s)
New Albany - Ohio - United States of America
About the Role:
As a CBRE Data Center Sr. Manager, you will manage the team responsible for providing expert preventative maintenance and repair services for mechanical and electrical assets at a large data center campus..
This job is part of the Critical and Technical Services job function. They are responsible for technical maintenance services in critical client environments.
What You’ll Do:
• Provide formal supervision to direct and indirect reports. Monitor the training and development of all staff by conducting performance evaluations and coaching. Oversee the recruiting and hiring of new employees.
• Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.
• Point of contact for the client while working with key stakeholders to meet all KPI/SLA requirements.
• Manage subcontractor performance by reviewing all quality of works, cost, and compliance with SLAs and processes.
• Manage annual and monthly financial processes: Setting budgets, forecasting, reviewing actuals, and leading to overall healthy budget conditions for the client and CBRE.
• Confirm completion of work orders, preventative maintenance, and repairs within the agreed SLA timeframe.
• Ensure compliance with all client processes/procedures
• Resolve unforeseen circumstances that occur and inform the client or executive management when needed.
• Verify facility infrastructure equipment installations are within the agreed SLA timeframe.
• Oversee Information Technology equipment power installations, relocation and decommission requests.
• Confirm all advanced deployments are installed to applicable internal, manufacturer, and industry standards.
• Lead a safe environment with a focus on continuous improvement and implementing best practices.
• Review and approve Method Statements and Risk Assessments.
• Lead by example and model behaviors that are consistent with CBRE RISE values. Influence others to adopt a different point of view while being guided by policies and departmental plans.
• Identify and solve technical and operational problems of complexity.
What You’ll Need:
• Bachelor's Degree preferred with 5 - 8 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
• Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention is preferred.
• Ability to lead the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems.
• Leadership skills to motivate the team to achieve broad operational targets with impacts on own job discipline, multiple job disciplines, and department.
• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. • Extensive organizational skills and an advanced inquisitive mindset.
• In-depth knowledge of working within Google products (Google Drive, Google Sheets, Google Docs, etc)
Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)