Job Information
TEKsystems Fleet Operations Manager in Nashville, Tennessee
Description:
Our client is working to be the most Customer-centric company on earth. If you'd like to help them build a world-class delivery experience, this is your chance to make history. The Pickup & Returns team is looking for a Fleet Operations Manager to join them in supporting their automated, secure, self-service package delivery solution.
As part of the operations team you will work with business development, product, tech, customers and 3P vendors to manage the expansion of the network in both new and existing markets in North America. The Operations Manager will work independently and be comfortable influencing across multiple teams at all levels, both internal and external.
NA Partner Operations team owns the operational tasks for onboarding Locker and Apartment Lockers in US and delivering towards network expansion goals in each country. The team consists of workstream owners who lead the critical steps of onboarding as well as work with the business development teams on process refinement and improvement for scale.
Key job responsibilities
·Project management of hardware deployment/maintenance
·Manage projects to stay on schedule and on budget
·Ability to understand and respond to building code permit updates/requests
·Maintain and develop SLA’s with vendors through daily management and process improvements
·Drive and support improvement initiatives of deployment activities to optimize for scale, schedule and cost
Maintenance service processing for delivery lockers
Working on work orders, checking SIM, orders
Reviews tickets each day to spot errors or failed maintenance checks
Pulling data (Pivot tables)
Escalating items to the team
Auditing
Skills:
microsoft excel, Project management, operations management, hardware, data analysis, sql, pivot table, excel pivot tables
Top Skills Details:
microsoft excel,Project management,operations management
Additional Skills & Qualifications:
Basic qualifications
Bachelor’s degree completed
1+ years working in an operations organization
Proficient in Microsoft Excel
Preferred qualifications
Master's degree
Real estate, construction, or kiosk/vending experience
Project Management experience in logistics and planning
Skilled in common project management tools (Salesforce, Asana, etc.)
Advanced degrees in business, engineering or supply chain
Proficient in relational databases, SQL
Leadership Principles:
Dive Deep
Customer Obsession
Bias for Action
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.