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Discover Vanderbilt University Medical Center: Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of diverse individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health recognizes that diversity is essential for excellence and innovation. We are committed to an inclusive environment where everyone has the chance to thrive and where your diversity of culture, thinking, learning, and leading is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt’s mission is to advance health and wellness through preeminent programs in patient care, education, and research.

Organization:

Specialty Pharmacy Systems GRP

Job Summary:

The Specialty Pharmacy Clinical Director is responsible for overseeing and managing clinical operations of the specialty pharmacy and is charged with developing program goals and objectives, assists in the preparation of annual operating budgets and coordinates the implementation and maintenance of specialty pharmacy clinical services across the organization to meet the needs of our patients and healthcare providers. This position will work closely with internal and external stakeholders to ensure coordinated and high-quality patient care is delivered. Candidates should have a strong background in pharmacy, as well as experience in clinical management and leadership.

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KEY RESPONSIBILITIES

• Assist in the development of departmental strategic goals and objectives, based on institutional goals and strategies

• Assist in developing long and short-term strategic goals and objectives

• Help departmental staff understand, share and support the vision.

• Implement changes in policies, procedures and/or methods to achieve goals and establish priorities.

• Analyze and evaluate long-range impact of decisions and plans.

• Ensure the most effective operations of the department through program development, process improvement, and coordination/integration of processes with other departments.

• Standardize services, processes, resources, and practice to improve efficiency.

• Supervision to include responsibility for planning, coordinating, and controlling the work; provide advice/consultation to staff regarding issues and concerns.

• Analyze and evaluate ongoing programs to identify areas in need of adjustments or improvements; make recommendations and/or conclusions senior management.

• Develop staffing plans to ensure developmental objectives are being met; develop schedules and priorities to meet emergencies and changing conditions.

• Participate in professional associations and developmental activities to keep informed of new developments in the field and disseminate information to departmental personnel.

• Establish and maintain an effective quality assurance program in compliance with Federal, State, JCAHO and Hospital standards

• Evaluate and monitor standards of performance to ensure safe, effective and efficient operations in the department

• Ensure that standards are met within areas of responsibility to assure clinical enterprise accreditation/licensure.

• Define and achieve financial targets in support of business goals of the institution

• Prepare annual operating budget for a unit or section, including direct labor, material and supplies, services, equipment maintenance and replacement.

• Develop cost reduction projects and targets in collaboration with subordinate managers and supervisors.

• Evaluate organizational functions and structures to best determine the allocation and utilization of resources.

• Analyze and evaluate budget variances to determine cause; prepare justification or develop alternatives for cost containment/reduction.

• Create and exceed service standards utilizing key service dimensions and from knowledge of patient/customer expectations and best practice

• Participate in establishing service standards for the section and determine if service standards are compatible with financial targets.

• Ensure that the service standards are met or exceeded by utilizing customer satisfaction, best practices and market information to improve customer service and satisfaction.

• Create an organizational culture (both within and across departments) that provides a safe, satisfying and enriching environment for employees; provides a qualified, competent staff to meet patient needs

• Define qualifications and performance expectations for all staff positions through the Performance Development system, including department-specific job descriptions and measurable performance standards.

• Encourage and support self-development and learning for all staff through regular feedback, orientation, training programs, and work experiences. Ensure that each staff member's competency is assessed and measured against performance expectations in the job description in a timely manner.

• Evaluate workload, priorities, and activity schedules to determine staffing requirements.

• Conduct monthly staff meetings to share essential information with staff and discuss current issues and future plans.

• Ensure all Human Resource and VUMC policies and procedures are followed according to standards.

• Communicate within and across departments to maximize effectiveness, efficiency and information sharing.

TECHNICAL CAPABILITIES

Allied health is among the fastest growing occupations in healthcare today. This area can be defined as credentialed professionals who perform supportive, diagnostic, and therapeutic health care services to promote health and prevent disease in a variety of settings.

These areas are crucial to Vanderbilt Health’s reputation for excellence in these areas that has made us a major center for patient referrals from throughout the Mid-South.

Each year, people throughout Tennessee and the southeast choose Vanderbilt Health for their health care because of our leadership in medical science and our dedication to treating patients with dignity and compassion.

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Core Accountabilities:

• Organizational Impact: Implements strategies for a sub function with direct impact to the function results.* Problem Solving/ Complexity of work: Resolves highly complex business issues that are often unprecedented that have immediate impact on own sub-function or entity and wider implications to the organization. * Breadth of Knowledge: Applies expertise within professional/technical area and uses advanced business knowledge to develop objectives.* Team Interaction: Leads a sub-function serving the organization at large or across one or more entity(s).

Core Capabilities :

Supporting Colleagues: - Develops Self and Others: Acts upon constructive feedback from all levels of the organization and initiates strategies to develop talent in others. - Builds and Maintains Relationships: Leverages relationships and insight to forecast potential future needs and influence delivery of work to exceed expectations. - Communicates Effectively: Anticipates difference audience concerns, styles and finds mutually beneficial solutions across conflicting and sensitive issues. Delivering Excellent Services: - Serves Others with Compassion: Demonstrates in-depth knowledge of broad-based issues and considers the interests of others to improve satisfaction of services. - Solves Complex Problems: Critically evaluates complex information and identifies trends/risks to make recommendations to improve processes across areas. - Offers Meaningful Advice and Support: Provides ongoing feedback and development discussions to motivate and support team members to maximize performance. Ensuring High Quality: - Performs Excellent Work: Anticipates problems or obstacles which may interfere with quality standards and develops plants to ensure area's quality standards are met. - Ensures Continuous Improvement: Routinely draws upon valuable learning from others, past experiences, and new information to determine key opportunities. - Fulfills Safety and Regulatory Requirements: Develops appropriate corrective actions for unsafe environments in order to ensure operational and safety compliance. Managing Resources Effectively: - Demonstrates Accountability: Identifies potential obstacles to goal achievement and develops solutions to address those obstacles. - Stewards Organizational Resources: Creates the appropriate systems and processes to effectively manage resources. - Makes Data Driven Decisions: Applies in-depth knowledge of data to recommend and implement new approaches to improve decision making capabilities. Fostering Innovation: - Generates New Ideas: Identifies opportunities and leads development of new initiatives that create value across areas. - Applies Technology: Creates the energy and drive for self/others to identify and leverage technology in new, innovative ways to drive greater efficiencies. - Adapts to Change: Anticipates the change process and clearly communicates impact on others/own team(s), assisting them in embracing the change.

Position Qualifications:

Responsibilities:

Certifications:

LIC-Pharmacist License - Tennessee

Work Experience:

Relevant Work Experience

Experience Level :

7 years

Education:

Bachelor's

Vanderbilt Health recognizes that diversity is essential for excellence and innovation. We are committed to an inclusive environment where everyone has the chance to thrive and to the principles of equal opportunity and affirmative action. EOE/AA/Women/Minority/Vets/Disabled