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Elder Services of Cape Cod & Islands,Inc Office Assistant in Nantucket, Massachusetts

To act as the front desk receptionist for the Nantucket Office. Performs office support functions for the Nantucket Office staff & provides back up coverage for the Nutrition Department. Duties & Responsibilities: Responsible for answering all incoming telephone calls, providing information & referral to the caller as necessary. Forwarding the calls to the appropriate staff members. Documenting all calls as appropriate into the SAMS database. Answer & allow access using the buzzer system for community members to enter the office for appointments. Provide all word processing support to the Nantucket Office. Monitor needed supplies & place orders with the Executive Assistant in the South Dennis office. Acts as liaison between the Nantucket Nutrition program & the South Dennis Nutrition staff. Accept & document changes to Home Delivered consumer\'s service plans. Review & print all daily meal orders. Review & print daily home meal routes. Print weekly Congregate Roster & enter the consumer\'s orders. Maintain volunteer driving schedules, update, & locate substitute drivers as needed. Maintain Congregate volunteer schedule, locating substitutes as needed. Will drive a route or work congregate site as needed. Will act as Site Coordinator for both Nutrition programs once a week. Provide volunteer applications & all additional forms to potential volunteers. Receive completed application packets & forward them to the Volunteer Resource Center. Receive approved volunteer record & set up training for new volunteers. Attend appropriate meetings & training to enhance job performance. Become Serve Safe certified. Other duties as assigned. Skills & Abilities: Ability to collaborate, take initiative, provide/ receive feedback. Ability to communicate & work with the elderly & community resources serving the elderly population. Ability to work independently & professionally. Excellent computer skills required. Valid MA drive\'s license & car required. Education, Licensure & Experience: A high school diploma. Two years\' experience with equivalent responsibilities preferred. Physical Requirements: Prolonged periods sitting at a desk & working on a computer. Must be able to lift up to 30 pounds. Travel throughout the service area. Occasional off-Island travel.

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