Think Beyond The Label Jobs

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion (https://www.mastercard.us/en-us/vision/who-we-are/diversity-inclusion.html) for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Senior Managing Consultant, Advisors Business Development

Overview

Mastercard Data & Services, the professional services arm of Mastercard Worldwide, provides consulting, marketing and information services to financial institutions and merchants worldwide. With its unique expertise, deep understanding of customer needs and track record in addressing complex challenges, Mastercard Data & Services addresses challenges and opportunities of clients, enhances Mastercard's performance and establishes global thought leadership.

Role

• Develop and execute sales strategies that achieve sales, revenue and profit objectives of Data & Services in the Southern Africa region. This role includes Mozambique, Angola, Mauritius, Seychelles, and Madagascar within this region.

• The resource is expected to proactively establish and manage the respective FI sales pipeline across select countries to achieve the anticipated growth rates and revenues.

• Proactively identify and pursue initiatives that drive customer and Mastercard revenues, identifying new business opportunities, and expansion of new business development with existing partners.

• Provide subject matter expertise on all Data & Services services, products and platforms to drive sales and revenue growth while meeting strategic revenue objectives.

• Oversee and support delivery teams to ensure high quality outcomes, and sustainable repeat revenue earning opportunities to assure business growth.

• Inform and collaborate with all regional & global Mastercard teams, to ensure business objectives are aligned with, and activity coordinated across, all key stakeholders (e.g. GP&S, Market Development, Customer Delivery, Area Sales).

All About You

Essential:

• Education – Bachelor degree or equivalent qualification, advanced degree or MBA preferred

• Languages – fluent English and Portuguese language skills

• Experience in strategic consulting company, working in Retail Banking and/or Payments

• People management – must have managed multi-disciplinary teams on projects and/or having experience in managing direct reports within matrix structure/s

• Travel – flexible and mobile (willing to travel extensively)

Desirable:

• Market knowledge – an understanding of what are the key factors in determining how industry trends relate to marketplace dynamics, and the competitive landscape for our existing and prospective clients.

• Account planning/management – ability to understand customer and constituent needs, and proficiency in identifying and qualifying opportunities.

• Sales conversion – proven track record of maintaining customer focus, balanced with disciplined approach to progressing sales pipeline development, management (tracking and reporting), and closing deals.

• Interpersonal and negotiation skills – extensive experience in communicating in international/regional/local environments (multicultural, matrixed, across multiple geographic locations) at senior management level. Must be able to communicate strategies to achieve goals, acts as advisor to and maintains ongoing relationships with client executives, whilst also able to challenge and negotiate terms of engagement.

• Professional services experience – skills in delivery and sales of professional services and complimentary products/platforms to FIs and corporates. Able to generate key hypotheses and independently structure work, and also willing to oversee the delivery of quality outcomes by “getting hands dirty” to the extent required.

• Strong analytical skills – ability to identify issues before they develop into problems and to proactively resolve issues directly or through escalation to appropriate partners/stakeholders.

• Strong team working orientation – must work collaboratively and both independently and in a team environment.

• Business results obsessed – track, manage, and remediate (as required) to ensure delivery of KPIs i.e. project margin, sales and revenue

• Excellent verbal and written communication skills

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.