Job Information
Teradyne Customer Production Support Engineer in Muntinlupa City 1770, Philippines
Basic Qualifications, Education & Skills Required:
• Bachelor/master’s in electronic or Mechatronic is preferred.
• Familiar with semiconductor test process.
• Electronics, computer software development/debug capability.
• Fluency in English both in writing and oral.
• Good attitude to work.
• Enthusiastic to work.
• Good teamwork and willingness to learn.
• Minimum 5 years working experience.
• Application engineer or electronic engineer in the electrical industry is an advantage.
• Automation or tester handler experience is an advantage.
• Good skills in statistical software tools and Excel VBA for complex data analysis and reporting are an advantage.
Duties & Responsibilities:
Manage customer on the designated account.
Work with customers on production issues, usage, and system improvements.
Work with Sales team and Factory for account and company goals.
Work to application engineer colleagues for application related that may requires hardware support.
Provide onsite technical support at customer sites such as the following activities:
System Repair
New system installation
System transfer
Customer system upgrade
System retrofit.
Knowledgeable on the following Teradyne platform is an advantage.
Teradyne IntegraFLEX, MicroFLEX, UltraFLEX
ETS200/200T/200TFT/300/364/88/88TH and 800
Nextest Magnum platforms
Provide basic Application support to customer for production issue that requires debugging test programs on Teradyne Test system.
Conduct Basic maintenance trainings and production support classes at customer site and Teradyne office where system is available.
Provide phone, email, and remote support to customers.
We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.
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Current openings may involve access to export controlled technology and may be subject to export licensing requirements prior to employment. ATTENTION APPLICANTS WITH DISABILITIES: If you’re unable to access our on-line application due to a disability you may visit one of our locations or our Corporate Office at 600 Riverpark Drive, North Reading, MA and request a paper application form. In addition, you may also contact the HR Service Center at 978-370-3041 or contact them at HR.Service.Center@teradyne.com for additional assistance. LitePoint, a Teradyne Company is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, age, disability status, protected veteran status, or any other characteristic protected by law. We are a VEVRAA Federal Contractor.