Job Information
Amazon Senior Product Manager, Alexa (m/f/d) in Munich, Germany
Description
The Amazon Alexa team in Germany is looking for a Senior Product Manager to help us designing new experiences for Alexa.
The job hence requires creativity and innovation to enhance the experience and develop new ideas. At the same time, you will need to manage projects and cooperate with tech teams to maintain feature backlogs, track bugs, etc.
We are looking for a pragmatic visionary who can translate business needs into a customer- focused solution. Analytical skills will help you identify customer pain points from usage data or customer research. You must be a great team player, and you will be working side-by-side with multiple teams like UX designers, engineers, marketers, product managers, translators, user researchers, etc. to bring a delighting customer experience to life.
Are you interested? We look forward to receiving your application.
Key job responsibilities
As a Senior Product Manager you will have wide set of responsibilities to ensure our customers are delighted.
Launch Amazon Echo devices: You will be launching the Amazon Echo smart speaker line-up in Germany and Austria. You will be responsible for ensuring those flagship products exceed our customers' expectations. To get this done, you work efficiently with and coordinate a large number of internal Amazon stakeholders against a tight time-line.
Help Alexa get smarter: You will be responsible for enhancing the current Alexa experience overall. Identify improvement opportunities – from customer pain points like bugs or little paper cuts to things that are actually working well but could be improved even further. How can we make Alexa more enjoyable for everyone?
Design new Alexa features: Join the German country team in constantly thinking about ideas and develop new features. You will run User Experience (UX) studies and correlate those with data insights to come up with ideas for new Alexa features.
Localize global Alexa features: When we develop global features and localize them, you will be involved in the design process to contribute requirements for Germany, so the product feels really local. What is a great local customer experience?
A day in the life
Come up with new and big ideas to improve the Alexa product (new features or enhancements to existing ones) for a large customer base.
Effectively navigate through incomplete and large sets of data, work hypothesis-based to generate insights, formulate a target vision and come up and drive a roadmap of initiatives to achieve this vision.
Work closely with engineering teams and program management to deliver products to market.
Dive deep with engineering teams (Natural Language Processing, Automatic Speech Recognition) if needed.
Jump into cold water and have an appetite to learn things outside their own comfort zone (technical backbone of Alexa, press events, marketing, go-to-market processes).
Define customer experience needs, identifying gaps, feature enhancements and opportunities.
We are open to hiring candidates to work out of one of the following locations:
Munich, BY, DEU
Basic Qualifications
Strong experience in product management (i.e., by having launched a B2C or B2B product before), working with tech teams, UX design.
Fluency in German language and culture is a hard requirement for this position.
Bachelor's degree or equivalent is required.
Preferred Qualifications
Experience with localization of products
Demonstrated ability to manage complex and highly visible projects
Superior written and verbal communication skills, proven ability to influence cross-functional stakeholders
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