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Premera Blue Cross Business Implementation Manager I in Mountlake Terrace, Washington

Join Our Team: Do Meaningful Work and Improve People’s Lives

Our purpose, to improve customers’ lives by making healthcare work better, is far from ordinary. And so are our employees. Working at Premera means you have the opportunity to drive real change by transforming healthcare.

To better serve our customers, we’re creating a culture that promotes employee growth, collaborative innovation, and inspired leadership. We are committed to creating an environment where employees can do their best work and where best-in-class talent comes, stays, and thrives! As a result of these efforts we are proud to share that Forbes ranked Premera among America’s 2023 Best Midsize Employers (https://www.forbes.com/lists/best-midsize-employers/?sh=58210f5e210f) and America's 2023 Best Employers By State (https://www.forbes.com/lists/best-employers-by-state/?sh=21c7c3d1983b) .

Learn how Premera supports our members, customers and the communities that we serve through our Healthsource blog: https://healthsource.premera.com .

The Business Implementation Manager I on the Trend Management and Value Based Programs team, you will provide leadership, analysis and support for initiatives and projects that execute upon Premera’s strategic direction to improve total cost of care and quality outcomes to customers. Key responsibilities include the analysis and documentation of requirements, development of related artifacts, reporting, template creation, and monitoring and tracking. Assignments for this position may be smaller-scoped and more routine, less complex efforts or position may help with a portion of duties on larger more complex initiatives.

This is a hybrid position at our Mountlake Terrace campus.

What you’ll do:

  • Document, analyze, develop implementation approach and lead efforts on assigned programs and projects. This includes developing plan for implementation, establishing metrics as well as evaluating outcome of work.

  • Support business needs, such as gathering information and reporting to comply with regulatory requirements, fulfill market communication needs and document business workflow.

  • Monitor program and project progress according to agreed measures and within set organizational procedures.

  • Facilitate the collection and compilation of data through interface with analysts, consultants, managers, business owners, and internal/external customers.

  • Identify systems and methods to collect progress measures for assigned projects/programs.

  • Incorporate analysis conducted by other departments and/or outside consultants to work as appropriate.

  • Prepare preliminary interpretation of analysis for stakeholders.

  • Assist others in identifying suggested action steps based on analytic results and make recommendations to management/business owners.

What you’ll bring:

  • Associate’s degree or (2) year’s work experience (Required)

  • (3) years project support or project leadership experience (Required)

  • Ability to multi-task and to keep work organized and moving towards completion

  • Comfortable working in a matrix environment

  • Works well with ambiguity and shifting priorities

  • Good analytical and research skills

  • Strong skills with Microsoft Suite

  • Strong verbal and written communications skills

  • Problem solving skills

  • Ability to work well under pressure and meet timelines

  • Organizational skills and attention to detail

  • Strong motivation to learn, willingness to be a team player yet operate independently as required

What we offer

  • Medical, vision and dental coverage

  • Life and disability insurance

  • Retirement programs (401K employer match and pension plan)

  • Wellness incentives, onsite services, a discount program and more

  • Tuition assistance for undergraduate and graduate degrees

  • Generous Paid Time Off to reenergize

  • Free parking

Equal employment opportunity/affirmative action:

Premera is an equal opportunity/affirmative action employer. Premera seeks to attract and retain the most qualified individuals without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, gender or gender identity, sexual orientation, genetic information or any other protected characteristic under applicable law.

If you need an accommodation to apply online for positions at Premera, please contact Premera Human Resources via email at careers@premera.com or via phone at 425-918-4785.

Premera is hiring in the following states, with some limitations based on role or city: Alaska, Arizona, Arkansas, California, Colorado, Florida, Georgia, Idaho, Iowa, Kansas, Kentucky, Maine, Michigan, Minnesota, Missouri, Montana, Nevada, New Hampshire, New Mexico, North Carolina, Oklahoma, Oregon, South Carolina, South Dakota, Tennessee, Texas, Utah, Washington, Wisconsin .

The pay for this role will vary based on a range of factors including, but not limited to, a candidate’s geographic location, market conditions, and specific skills and experience.

National Salary Range:

$67,800.00 - $89,100.00

National Plus Salary Range:

$67,800.00 - $101,600.00

*National Plus salary range is used in higher cost of labor markets including Western Washington and Alaska .

At Premera, we make healthcare work better. By focusing on improving our customers’ experience purposefully and serving their needs passionately, we make the process easier, less costly, and more positive. Through empathy and advocacy, we change lives.

As the leading health plan in the Pacific Northwest, we provide comprehensive health benefits and services to more than 2 million customers, from individuals to Fortune 100 companies. Our services include innovative programs focused on health management, wellness, prevention, and patient safety. We deliver these programs through health, life, vision, dental, disability, and other related products and services.

Premera Blue Cross is headquartered in Mountlake Terrace, WA, with operations in Spokane and Anchorage. The company has operated in Washington since 1933 and in Alaska since 1952. With more than 80 years of experience in the region, we deliver innovation, choice, and expertise.

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