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JOB DESCRIPTION FirstEnergy at a GlanceWe are a forward-thinking electric utility powered by a diverse team of employees committed to making customers' lives brighter, the environment better and our communities stronger.FirstEnergy (NYSE: FE) is dedicated to integrity, safety, reliability and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of more than 3,500 megawatts.About the OpportunityThis is an open position with FirstEnergy Service Co., a subsidiary of FirstEnergy Corp. [SC00]Work location can be within the FirstEnergy operating footprint, subject to the hiring managers' approval. Responsibilities: * The successful candidate will support the FEU Operations - Safety and Human Performance team, and be responsible for data mining, data interpretation and disseminating information to the leadership team for review and analysis. * The Business Analyst works closely with stakeholders to identify goals, best practices, and other active methods for gathering and analyzing data as it relates to the needs of the organization. * In this role, the business analyst will provide statistical insights and report development/generation that help the decision-making process, align capital and resource allocation within the business budget, provide granular safety related performance data, and ad hoc business requests. The Business Analyst will drive fresh initiatives for safety, financial planning and business data utilization and identify business areas that can be improved for safety performance, increased efficiency, and strengthen business processes. The successful candidate will work closely with others throughout safety and human performance team / state operations to communicate their findings and help implement changes to support state model objectives. * This position is responsible for supporting the FEU Operations - Safety and Human Performance team with data requests, presentation development, and support of various business initiatives (e.g. DEi/United Way) * Compiling and interpreting data, from various resource, in a concise and professional manner * Developing charts, tables, presentations and other elements of data visualization * Identifying and prioritizing the organization's functional and technical needs and requirements * Creating models and reports to support business decisions * Understanding business strategies, goals, and requirements * Forecasting, budgeting, and performing both variance analysis and financial analysis * Supporting other business units with data requests; Workforce Development, Business Services and Safety and Human Performance/ State Operations. * Building respectful and effective working relationships with safety and human performance/ state leaders and key stakeholders in multiple business units to work collaboratively on various requests and initiatives * Collaborating with safety and human performance / state leaders on various data requests and providing interpretation * Describing opportunities and solutions for the business model * Timely responding to requests * Providing storm support, as required, including off-hours, weekends, and holidays * Delivering quality and accurate work within established deadlines Qualifications at the Business Analyst level: * Bachelor's degree in a related discipline, with a minimum of 4 years related work experience required. An advanced degree or professional certification preferred. In lieu of degree, 7 years of direct, related experience required. * A solid understanding of Microsoft Office applications - pivot tables, v-lookups, filtering. * Strong computer application experience in the Microsoft suite; PowerPoint, Excel, Word. * Excellent written and verbal communication skills with the ability to interpret and communicate data. * Experience in planning/analysis, performance reporting, forecasting, budgeting. * Excellent analytical abilities. * Ability to work well under pressure, manage multiple priorities and projects. * Knowledge of various FE/FEU systems for sourcing data. * Ability to build strong working relationships to support leaders and business units. * Understanding of regulatory reporting requirements. * Knowledge of Key Performance Indicators (KPl's). * Apply new technology to its fullest potential to reach operational process improvement goals * Model active learning through continuing to learn, develop breadTo view the full job description, click here