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Role and Responsibilities

The Quality Assurance Group at CAE develops and sustains a world class Quality Management System (QMS) to ensure conformity of customer deliverables and promote continuous improvement. As a Supplier Quality Specialist at CAE, your role will be to ensure that company standards are maintained, and product integrity manage complex issues within functional area of expertise and contribute to the overall business strategy.

Job Description

Collaborates with suppliers to assure the quality of their products, materials, components and/or operations. Monitors supplier performance and supports efforts to develop and implement changes to improve the production process. Follows up with suppliers on quality deviations and ensures that solutions are identified and implemented.

• Thorough knowledge of Supplier Quality Assurance programs including: selection, qualification, development, auditing and surveillance.

• Solid experience in Quality Management System and Manufacturing Processes auditing methods and techniques.

• Applied experience in statistics and statistical process control.

• Own Supplier related CAPA review and management, ensuring effective use of appropriate problem-solving tools.

• Support tracking and reporting of KPI and other metrics associated with supplier performance.

• Manage supplier activities to ensure the quality of assigned Commodity components.

• Be the technical focal point to coordinate Sourcing, Design & Materials Management functions while interfacing with suppliers. Drive consistency and adherence to quality procedures and specification requirements.

• From Order to Delivery oriented fully accountable of quality & technical topics.

• Manage supplier qualifications as required assuring that assigned suppliers have capability and processes to deliver high quality product.

• Drive Compliance/Maturity audits (Manufacturing process, Inspection process) to assure that Suppliers have effective process control, rigorous product acceptance standards, and robust quality systems

Supplier Qualification – Product Qualification

• Perform Risk Analysis (Supplier/Product) & propose mitigation plan (expediting, inspection, supervisor).

• Provide technical guidance to suppliers to assure product/process compliance with engineering drawings and specifications.

• Reviews design outputs, test procedures, and quality results to understand the scope, requirements, and function of products.

• Ensures products meet the organization’s and customers’ quality and product integrity requirements.

• Supports all product development teams by providing supplier assessments and conducting readiness reviews prior to launch or change.

• Manages initial sample / part approval inspection process.

Supplier Continuous Improvement

• Drive continuous improvement of supplier's quality, cycle, and delivery performance.

• Manage supplier non-conformance and Deviation activities; identify and drive process improvement, root cause analysis, and corrective action implementation.

• Conduct process capability analysis for Critical to Quality (CTQ) characteristics. Work with suppliers to improve process capability.

• Support Sourcing Quality and cost out initiatives (COPQ).

• Lead cross functional initiatives to improve part quality.

• Manage Low Performer (on regular basis) link to NCR, Audit results, Planning, Manufacturing issues.

• Be involved into claim management process (ensure that all data needed for claim are available and relevant to launch recovery program.

Required Qualifications

• Engineering Degree in Mechanical, Electrical, or Medical field from an accredited institution (or equivalent experience/knowledge).

• 5-7 years experience in quality and/or supplier quality role in a highly regulated environment.

• 5-7 years experience working in an ISO9001 Quality system.

• Quality Auditor Qualification preferred (ISO 9001, AS9100, ISO 13485 or comparable industry standard and regulatory requirements).

• Ability and willingness to travel domestically and internationally.

Others

• Audit certification.

• Strong statistical knowledge and experience preferred; Six-sigma Black/Greenbelt preferred.

• Strong written and verbal communication skills.

• Proficiency with Microsoft Office tools (PowerPoint, Excel).

• Fluency in French & English.

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Position Type

Regular

CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.

Equal Employment Opportunity

At CAE, everyone is welcome to contribute to our success. With no exception.

As captured in our overarching value "One CAE", we’re proud to work as one passionate, boundaryless and inclusive team.

At CAE, all employees are welcome regardless of race, nationality, colour, religion, sex, gender identity or expression, sexual orientation, disability, neurodiversity or age.

At CAE, we equip people in critical roles with the expertise and solutions to create a safer world. As a technology company, we digitalize the physical world, deploying simulation training and critical operations support solutions. Above all else, we empower pilots, airlines, defence and security forces, and healthcare practitioners to perform at their best every day and when the stakes are the highest. Around the globe, we’re everywhere customers need us to be with more than 13,000 employees in more than 200 sites and training locations in over 40 countries. CAE represents 75 years of industry firsts—the highest-fidelity flight and mission simulators, surgical manikins, and personalized training programs powered by artificial intelligence. We’re investing our time and resources into building the next generation of cutting-edge, digitally immersive training and critical operations solutions while keeping positive environmental, social and governance (ESG) impact at the core of our mission. Today and tomorrow, we’ll make sure our customers are ready for the moments that matter.