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Apply for Job Job ID361845 LocationTwin Cities Job FamilyAdministration-General Full/Part TimeFull-Time Regular/TemporaryRegular Job Code8208A1 Employee ClassCivil Service Add to Favorite Jobs Email this Job About the Job POSITION OVERVIEW: The Program Manager is responsible for planning and managing the end-to-end delivery of custom and open enrollment programs for the Executive Education Program within the Carlson School of Management. This role ensures a seamless client experience, by coordinating with faculty, leading communications with external stakeholders, and overseeing the executive and delivery of programs and events. This position identifies opportunities for continuous improvement and implements enhanced processes. The Program Manager role requires a forward-thinking approach regarding operational management, creating a proactive environment within Executive Education. This position also handles special projects and provides onsite program assistance. The salary range for this position is $50,000-$55,000 depending on qualifications. JOB DESCRIPTION: Program Management & Coordination (70%) Manage the execution of Executive Education programs. Coordinate faculty participation, including availability, confirmation letters, material deadlines, and travel arrangements. Lead briefing meetings with clients, solve issues, and create program planning documents. Coordinate program details, maintain vendor relationships, and liaise with Carlson School IT for technology needs. Manage facilities, classroom setup, and building services coordination. Conduct analysis to evaluate program delivery and recommend improvements. Create and communicate program-planning timelines. Develop Canvas course sites and coordinate online learning tools. Provide direct program support, including greeting participants, assisting faculty, and managing vendors. Serve as a producer for online program delivery. Manage calendar invitations and troubleshoot program issues. Ensure accurate reporting of evaluations and adapt to changing requirements. Process payment documents, reconcile program expenses, and align with University protocols Process course registrations, transfers, and refunds Department Administration (20%) Direct student workers in managing inventory, program tasks, and staff scheduling. Identify opportunities for process and office management improvement, design, and systems. Participate in weekly staff meetings. Special Projects (10%) Assist with other projects and duties as assigned. The employer reserves the right to change or assign other duties to this position Qualifications MINIMUM QUALIFICATIONS: BA/BS or a combination of related education and work experience totaling four years. Professional demeanor. Familiarity with MS Office, including Word, Excel, and PowerPoint. Familiarity with Google Suite applications. Strong written and verbal communication skills with knowledge of grammar, spelling, and punctuation. Ability to prioritize multiple tasks and attention to detail. Strong organizational, communication, and interpersonal skills. Ability to be productive, meet deadlines, and work well under pressure. Availability to occasionally work evenings, weekends, and off-site locations as needed. Ability to work 7:00 a.m. to 5:30 p.m. on program days. PREFERRED QUALIFICATIONS: Comfortable communicating with executives and senior leaders. Experience with project management software. Experience with online platforms such as Zoom, WebEx, and MS Teams. Familiarity with online course registration and learning management systems. About the Department Carlson Executive Education, part of the University of Minnesota, has been dedicated to driving business success for over 50 years. Through innovative and transformational programs, business leaders continually partner with us to address pressing challenges and prepare the next generation of leaders for future success. Benefits Working at the University At the University of Minnesota, you'll find a flexible work environment and supportive colleagues who are interested in lifelong learning. We prioritize work-life balance, allowing you to invest in the future of your career and in your life outside of work. The University also offers a comprehensive benefits package that includes: Competitive wages, paid holidays, and generous time off Continuous learning opportunities through professional training and degree-seeking programs supported by the Regents Tuition Benefit Program Low-cost medical, dental, and pharmacy plans Healthcare and dependent care flexible spending accounts University HSA contributions Disability and employer-paid life insurance Employee wellbeing program Excellent retirement plans with employer contribution Public Service Loan Forgiveness (PSLF) opportunity Financial counseling services Employee Assistance Program with eight sessions of counseling at no cost Employee Transit Pass with free or reduced rates in the Twin Cities metro area Please visit the Office of Human Resources website for more information regarding benefits. How To Apply Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will be given the opportunity to complete an online application for the position and attach a cover letter and resume. Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section. To request an accommodation during the application process, please e-mail employ@umn.edu or call (612) 624-8647. Diversity Employment Requirements Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment. About the U of M The University of Minnesota, Twin Cities (UMTC) The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations. At the University of Minnesota, we are proud to be recognized by the Star Tribune as a Top Workplace for 2021, as well as by Forbes as Best Employers for Women and one of America's Best Employers (2015, 2018, 2019, 2023), Best Employer for Diversity (2019, 2020), Best Employer for New Grads (2018, 2019), and Best Employer by State (2019, 2022). The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds. The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu.