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Parker Hannifin Corporation Inside Sales Representative (Milton) in MILTON, Ontario

Inside Sales Representative (Milton)

Location : MILTON, ON, Canada

Job Family : Support

Job Type : Regular

Posted : Apr 26, 2024

Job ID : 44339

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Job Description

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Basic Function/Essential Duties :

  • Provide Technical/Customer Support in one or more of the below disciplines

  • Industrial & Mobile Hydraulics

  • Truck Hydraulics

  • Pneumatics

  • Fluid Connector Products

  • Hydraulic/Pneumatic Cylinders

  • Answer and respond to internal and external customer inquiries while maintaining a high customer satisfaction level through phone, email and CRM support

  • Provide application assistance

  • Provide product selection, competitive part number cross referencing

  • Load new product part numbers into Parker’s operating system

  • Load product shop orders (Conversions)

  • Communicate effectively with all internal and external customers.

  • Develop and maintain relationships with source division(s)

  • Identify tactical lean opportunities and develop corrective initiatives to achieve department continuous improvement goals

  • Perform other duties/tasks as assigned

  • Understand the Parker WIN Strategy

    Accountability/Responsibilities:

  • Adhere to Parker HannifinCanadacode of Ethics and Conduct

  • Provide Premier Customer Service

    Education/Expe rienc e:

  • University Degree or College Diploma in Business (or related field)

  • Minimum 1 year related work experience

    Certifications:

  • FluidPower Certificate an asset

    Skills:

  • Proficient at reading drawings, blueprints and specifications

  • Advanced computer skills – Access, Excel, Word, and PowerPoint

  • Excellent written, verbal and interpersonal communication skills for effective interaction with all internal and external contacts

  • Ability to prioritize, meet commitments, take ownership, problem solve and be proactive while working in a team environment and providing excellent customer service

  • Change agent

  • Superior follow up and organizational skills

  • Adaptability and flexibility combined with a commitment to accuracy

  • Ability to work independently with minimum direction

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