Job Information
CBRE Head of Projects - Enterprise Accounts Italy in Milan Lombardia, Italy
Head of Projects - Enterprise Accounts Italy
Job ID
168532
Posted
04-Jun-2024
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Building Management, Construction, Consulting, Design, Development, Engineering/Maintenance, Project Management, Sales/Brokerage, Workplace Strategy
Location(s)
Milan '- Lombardia - Italy
Head of Projects - Enterprise Accounts Italy
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Head of Projects with an Electrical Engineering background to join the Enterprise Accounts Team located in Milan , Italy.
The purpose of the role is to:
Achieve safe and successful delivery of all project management and construction management services in Italy
Have overall responsibility for generating a sales pipeline to achieve financial targets.
Ensure projects are secured and delivered on time and within the financial requirements and margins as specified by the business.
Ensure that all projects adhere and are managed to commercial agreements / contracts. They must comply with statutory regulations, are QHSE compliant and meet technical industry standards.
Build a high performing principal project team delivering best in class services to Enterprise Clients
Ensure projects are delivered on all maintenance contracts.
Complete projects on time and on budget and to the satisfaction of all parties.
Maximise profit through cost reductions and better buying of subcontractor services.
Identify and win project through effective relationships.
Deliver Life Cycle Maintenance, Critical engineering and refresh/upgrade projects across Italy
Role Summary
General Activities:
Ensure the safe delivery of projects through the management of risk and competence.
Recruit and retain talent for the present delivery and future growth of projects.
Provide leadership in identifying and solutioning project opportunities.
Deliver contractual commitments on secured projects.
Ensure projects are delivered on all maintenance contract I the region.
Complete projects on time and on budget and to the satisfaction of all parties.
Identify, reduce and manage all risks (technical, statutory, health and safety, commercial or otherwise) associated with each and every project.
Maximise profit through cost reductions and better buying of subcontractor services.
Identify and win project through effective relationships.
Deliver supportive business communication through advice, review, leadership and direct contribution to management team meetings, briefings, consultation forums, correspondence, publicity, monthly and ad-hoc reporting and other applications as appropriate
Promote and maintain the core values of CBRE.
Business Development:
Plan and develop long term growth by creating a pipeline of opportunities.
Develop and manage all bids, tenders and proposals.
Responsible for generating and securing new sales to exceed the annual financial plan.
Seek out opportunities to generate projects through innovation and different technologies.
Lead the sales process through solutions development, participation in presentations and consultation meetings.
Building Relationships:
Develop effective relationships with current and potential customers through demonstrating our capability in project delivery solutions.
Proactively manage customer relationships to achieve high levels of customer satisfaction
Build strong relationships with supply partners through which we can bring innovation to our customers.
Ensure effective solutions which meet quality expectations can be delivered to our customers.
Work with operational managers to ensure the collaborative development of the projects business with effective team working and support of colleagues.
Compliance:
Make certain that their team comply with project management policies and procedures.
Ensure compliance with health and safety policy across all activities. Regularly audit and review performance.
Carry out monthly and ad hoc project review meetings covering all aspects of Health & Safety /local Legislation and Requirements.
Achieve operational excellence within designated account.
Establish regular, clear and consistent channels of communication at all levels within the organisation.
Continually review and challenge the effectiveness of business operations.
Responsible for ensuring and improving CBRE and 3rd party safety performance.
Financial Management:
Development of project financial plans.
Ensure appropriate commercial arrangements are in place to achieve financial targets.
Manage the monthly P&L and ensure all costs (PMs/HoP) are fully accountable and recoverable.
Produce monthly and ad hoc financial reports for the business.
Leverage margins on projects by working with subcontractors and suppliers to reduce project costs.
Ensure positive cash flow and that all debt is controlled below 60 days.
Chair monthly project reviews with BULs, PM’s, Project Support, Finance Manager, Procurement Manager, Health & Safety Manager and Commercial Manager.
People Management:
Recruit, train, appraise and manage a team of exceptional PM delivery team.
Have people plan in place at all times
Ensure the Project Managers are fully trained and equipped to deliver projects to the right standards and within the CBRE policies and procedures.
Conduct performance reviews and create individual PDPs for all direct reports.
Responsible for recruitment and selection of all project staff. Being equally responsible for the resolution of any discipline and grievance issues that may arise.
Person Specification
Good interpersonal skills and ability to quickly form professional relationships with colleagues and clients at all levels of seniority.
Ability to prioritise and co-ordinate tasks efficiently ensuring all deadlines are met.
Maintains a positive attitude towards routine tasks.
Accurate and exceptional attention to detail
Pro-active and enjoys working autonomously and as part of a wider team.
Confident and assertive where required.
Flexible approach to work
Understands and appreciates the importance of using discretion.
Team player who deals effectively with colleagues and clients
Skills Required
Proven track record of leading and growing projects business.
Track record of successfully managing large complex projects (up to $10M) with extensive hands-on project management experience within Construction / FM industry.
Ability to inspire and lead a Projects business unit in the Corporate environment
Customer awareness and relationship management skills.
Ability to identify the need for and successfully manage change.
Ability to communicate across all levels of the business including effective written and oral communication.
Demonstrate previous experience of business development and accountability for financial success.
Demonstrate previous experience of contract negotiation.
A minimum of 10 years’ experience working for blue chip companies in a customer facing capacity.
Bachelor’s Degree; Chartered Building Surveyor; CIOB, Chartered Engineer (Construction, Mechanical, Electrical and/or Civil
Good IT skills (MS Project, Word, Excel, MS Outlook)
Good communication skills, both verbally and in writing
Understanding of best-in-class CAPEX planning
CBRE GWS
CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.
Find out more (https://www.cbre.com/real-estate-services/directory/global-workplace-solutions)
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)