Think Beyond The Label Jobs

JOB REQUIREMENTS: Hotel:Madison Marriott Front Desk Supervisor Full time Atrium SPIRIT - where teamwork, passion and appreciation ignite service excellence At Atrium Hospitality, we want our associates to have positive experiences; and we strive to bring to life a culture that promotes six simple values that drive us to be better for our associates and our guests. We are looking for a highly motivated individuals to join our Front Desk team as the Front Desk Supervisor. The ideal candidate uses their engaging personality to create a memorable first impression for our guests. While helping to lead out front desk team with checking in, registering guests. This role plays an important part in our culture: Service: Provide exceptional customer service by being engaging and taking sincere interest Check guests in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established Conduct pre-assignment of hotel rooms, which includes VIPS, repeat guests, all packages, and any special requests Perseverance: Help to resolve problems through recovery when things aren\'t quite right Inclusion: You will be committed to the equitable treatment of all associates and guests as well as equal access to opportunities and resources for all, at every level of the organization Training all new Front Desk Agents to provide exceptional customer service Respect: You will value everyone\'s contribution to the team, and we will value your contribution as a key part of our success Train, direct the work of, resolve issues/problems and coach and counsel the front desk team members to ensure a quality operation Innovation: You will look for ways to become an expert on the local area, being able to answer inquires pertaining to hotel services, registration, shopping, dining, and traveldirections You will look for new ways to enhance the guest experience Teamwork: Supervise daily shift process ensuring all team members adhere to standard operating procedures Works closely with the Maintenance and Housekeeping teams to communicate and coordinate the day What do we need from you to be successful in this role? As this role will be supervising other front desk agents, previous hotel front desk experience is a must, supervisory skills training or experience is preferred. Customer service is our top priority, consistently being awarded JD Powers Customer service awards. Being on our team means you have a strong desire to make an impact on other people This role interacts with guests and team members all day, they must have excellent verbal and written... For full info follow application link. Atrium Hospitality is an Equal Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not discriminate against on the basis of disability ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/38B89322AFB24EFA