Job Information
Kuehne+Nagel Sea Logistics Team Leader in Mexico City, Mexico
We are looking for a Team Leader for our Mexico City-based maritime team.
Tu función
Supervise the follow-up of each of the orders, as well as give timely attention to customer requests, ensuring that all activities are carried out under the established guidelines.
Tus responsabilidades
Review and manage the complete files per client as well as exchange with the billing team for payment solution.
Notify the TLM/Pricing team of the purchase fee
Validate the checklist (implementation)
Solve customer problems in conjunction with customer service manager
Establish instructions for issuing invoices and credit notes
Provide support for the solution of problems related to container release and customs clearance carried out by the company.
Secure the invoicing process
Keep up-to-date buying and selling rates per customer
Tus habilidades y experencias
Bachelor's degree in International Business or similar
Forwarding Industry Experience
Operational knowledge in maritime traffic
Negotiation with clients
Work Team Management
Advanced level of English
Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: HR.helpdesk@kuehne-nagel.com with the nature of your request. We will answer your inquiry within 24 hours.