Job Information
Clarks Shoes District Director, North East Market in Massachusetts
District Director, North East Market
Location:
Massachusetts
Job Advert Description
The District Director (DD) is responsible for keeping the Head of Retail Up to date on all Retail field aspects and needs within their team and their own stores, as well as those that report directly to them and achieving strategic goals across their group & their stores by maximizing sales and profits, staffing and training, ensuring financial integrity, inventory control, customer service and marketing initiatives together with driving SOP compliance. The DD is responsible for the career and professional development of their direct reports as well as their store personnel.
What You'll Be Doing:
Pro-Actively lead in all areas of the Field leadership and management and keeping close communication flows from the Head of Retail to their teams as well as flow of communication from their teams to the Head of Retail and relevant home office partners.
Conducts regular store visits to ensure effective execution of retail strategic plans, high standards of store operation, employee relations, compliance with company policies and directives and maximization of sales and profits.
This position is responsible for the direct supervision of all Area Managers and Store Managers within the district and are responsible for staffing the stores by recruiting and hiring high performing teams.
Proactively communicates expectations and then monitors their Areas & Store performance weekly through multiple reporting systems. Communicates, takes actions, and sets travel plans based on the needs of business situations.
Leverages sales trends, traffic, Employee Productivity reporting and budgets/forecasts to ensure stores schedules are effectively written with a focus on delivering to Sales Per Hour targets.
Ensures store openings and closures are executed effectively and are completed on time by managing staffing and executing on all other operational items.
Develop and recruit a high performing management team, setting objectives and performance managing to deliver excellence.
Aware of local market and Brands marketing activities to share to home office partners weekly
Awareness of current operational, market conditions and consumer needs.
What You'll Bring With You:
High school degree, College degree preferred.
Retail experience required preferably in footwear and/or fashion apparel.
Prior Experience as a District Director/ District Manager
Managed 3 or more multi-unit District/Area Managers
Managed multiple-retail stores
Managed people from a remote location
Ability to build relationships with store staff and home office to deliver a superior customer experience to drive sales and profitability. The ability to have a hands-on approach with their teams.
Customer Focus: Exceed customer expectations.
Ability to deliver desired results.
Desire to work cooperatively with others
Ability to consider, respond and interact appropriately in all situations presented.
Demonstrate the capability to change course when desired results are not being met
Identifying what needs to be done and doing it before being asked or before the situation requires
Proficient in MS Office, able to interpret and act based on reports.
Strong ability to identify, recruit, and retain talent.
About Clarks
Clarks, based in Somerset, England, has been at the forefront of innovative shoemaking since its foundation in 1825, when brothers James and Cyrus Clark made a slipper from sheepskin off-cuts. At the time it was ground-breaking: a combination of invention and craftsmanship that has remained at the heart of what the brand does now. In the Clarks archive of more than 22,000 pairs are shoes that have sparked revolutions and defined generations. From the original Clarks Desert Boot, first designed by Nathan Clark and launched in 1950, to the iconic Wallabee, each design has an instantly recognizable signature that makes it unmistakably Clarks.
This season, we’re proud to introduce the Clarks Collective: five incredible activists championing authentic social change. From mental health awareness and LGBTQ+ rights to greater racial equality, these trailblazers are committed to creating a brighter future for us all – bringing to life Clarks’ new global campaign, For the World Ahead. Through spotlighting their stories and supporting their chosen charities and initiatives, we’re ready to lead the way. After all, we’re originators, not imitators. It’s who we are, who we’ve always been. And to change the world of tomorrow, we’re doing things differently today.
As a global employer, Clarks is committed to embracing diversity throughout our workforce by creating an inclusive environment that reflects the many cultures and locations where we work. We strive to create a productive environment which everyone has an equal chance to succeed at all levels through the organization. We will not discriminate on the basis of sex, age, disability, marital status, color, race, religion, ethnic origin, sexual orientation or gender re-assignment’, complying with local legislative requirements.