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Job Information

Northern Michigan University Food Service Worker I in Marquette, Michigan

Position Title:

Food Service Worker I

Department:

Dining Services-The Lights

Term of Assignment:

Continuing

Term End Date, If Applicable:

 

*FLSA Status: *

Non-Exempt = overtime eligible

Work Schedule:

The position is variable shifts/days/locations; including afternoon, and weekend shifts. The shift start times are between the hours of 5:30 a.m. and 12:00 p.m.

Salary:

$15.79 starting; $16.58 working

Travel:

No travel

Brief Statement of Duties

Brief Statement of Duties:

Under routine supervision, provide skills and engage in the service to customers in residence hall food service, cash operations, banquets and catering.

Minimum Qualifications

Required Education:

High School Graduation or Equivalent

Discipline / Degree Area:

 

Required Specialized Training/Certifications:

Valid drivers license (required for 12 month positions).

Required Minimum Work Experience:

One year food service experience with emphasis on customer service.

Knowledge, Skills, Abilities, or Attributes Required for Satisfactory Performance of the Position Duties:

Customer and Personal Service-Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Active Listening-Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Instructing-Teaching others how to do something. Speaking-Talking to others to convey information effectively. Service Orientation-Actively looking for ways to help people. Social Perceptiveness-

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