Think Beyond The Label Jobs

Collaboration drives Nordson's success as a market leader in Industrial Precision Solutions and Advanced Technology. Our employees thrive in an environment where we help each other reach our personal best and enable our company to continuously improve and grow, and our customers to succeed. You will find Nordson employees sharing our success by giving back in the communities around the world where we live and work.

Nordson MEDICAL designs, engineers and manufactures complex devices and components with applications in wound healing, surgical and minimally invasive, fluid management, pulmonology and interventional and structural heart. Our pioneering Advanced Polymers team was the first to manufacture and supply medical balloons to the medical device industry. Nordson MEDICAL works with doctors, start-ups and large medical companies around the world at any point in the product lifecycle, from concept to launch and beyond.

The Account Manager is responsible for driving profitable revenue growth through the offering and support of our full product portfolio. The Account Manager focuses on responding to all customer requests in their territory, coordinating with all departments to satisfy the needs and requirements of the customer. An Account Manager can work with a customer to understand project requirements, identify our solution, and provide a proposal and support in an accurate and timely manner. A successful Account Manager demonstrates strong customer passion, meeting, and exceeding expectations, while providing a best-in-class experience to our customers.

Essential Job Duties and Responsibilities

• Delivers profitable sales growth, meeting monthly, quarterly, and annual sales targets for revenue growth for assigned customer base or territory
• Collaborates with customers to identify solutions that meet customer requirements, provides proposals, and follow up to customers in an accurate and timely manner.
• Trusted partner to our customers; ability to articulate the differentiated value and support of Nordson's products and services.
• Leads new product and solution campaigns for assigned customer base; pro-actively works to drive sales growth through commercial activities.
• Expands product base to our customers, works to increase Nordson share by offering superior Nordson products and solutions.
• Maintains and grows a strong opportunity pipeline for assigned customer base or territory through superior funnel management.
• Proactively and frequently communicates with assigned accounts to frequently check on status and overall satisfaction to ensure Nordson products and services are delivering a positive experience to our customers.
• Collaborates with internal Nordson support teams to ensure needs of customers are met focusing on superior responsiveness and communication.
• Responsible for timely follow-up of sales leads generated by various marketing and sales programs, ensuring we are focused on our core customers and products and the mostt attractive growth opportunities.

• Travels to customer sites as required.

• Performs other duties and responsibilities as assigned.

Education and Experience Requirements

• Bachelor's Degree in Sales, Marketing, Business, or a related field is required.

• Minimum 1-3 years of customer facing experience including but not limited to Sales/Inside Sales, Customer Service, or Field Service is preferred.

• Proficiency in all MS Office applications, including Microsoft Excel, Word, PowerPoint, and Outlook is required.
• Experience with an ERP platform strongly preferred IFS experience a plus.
• Experience will funnel management software (Sales Force, CRM, etc.) is a plus.
• Experience in the medical field is a plus.

Preferred Skills and Abilities

• Strong customer passion; thrives on providing solutions and support to customers.
• Strong learner; ability to understand our full portfolio of Nordson products and s lutions and their differentiated value.
• Ability to learn and apply strategic, tactical, and consultive selling principles across many different applications in the Medical field.
• Strong communication skills, both verbal and written, with the ability to create and deliver impactful presentations.
• Ability to establish and maintain high level relationships with end customers.
• Strong organization skills: ability to multi-task meeting deadlines to ensure superior responsiveness and follow-up to our customers.
• Strong ability to drive profitable growth through data-driven analysis and decision-making.
• Strategic and critical thinking abilities, strong analytical skills, and financial acumen.
• Strong negotiation skills

Working Conditions and Physical Demands

Office and Manufacturing environment. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

PHYSICAL DEMANDS:

The characteristics listed below are representative of the physical demands required by an individual to successfully perform the essential duties of this position. Reasonable accommodations may be made to enable individuals with