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WELCOME TO A WORLD OF OPPORTUNITIES AT THE WORLD'S #1 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE. - No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share the light and warmth of hospitality”. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow.

Please note this is a fixed term contract to cover maternity leave

A WORLD OF REWARDS

• Hourly rate of £13.00
• Free and healthy meals when on duty
• Grow your Career
• Personal Development programmes designed to support you at every step of your career
• A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing ( https://cr.hilton.com )
• Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
• Team Member Referral Program
• High street discounts: with Perks at Work
• Holiday: 28 days

including bank holidays (increasing yearly to up to 33 days)

KEY RESPONSIBILITIES:

Ensure strong financial management and maintain robust controls for Commission Process;

• Liaise with the GCE and Reservation teams across the cluster to monitor and control the accuracy of data recorded in Delphi.
• Ensure Property Management System is current and accurate for Commissionable Rates
• Prepare Month end accruals for the accurate provision of Unpaid Commission / Monitor the accrual provision for each participating hotel prepared and posted by the GCE Office.
• Check Commission invoices for accuracy with agreed commission levels and Revenues Invoiced
• Submit Commission Invoices to SCC for payment and liaise with SCC for query resolution.
• Liaise with Suppliers for Commission query resolution
• Comply with Corporate timetables and policies

Support with administrational tasks to the teams

• Support the Management within the Cluster with admin tasks when required
• Support Groups Conference & Events team with admin tasks when required
• Support Groups and Individual Reservation team with admin tasks when required
• Support Event Managers/Planners with Event Billing and other post-event Processes ad-hoc

Support Billing and Collections team

• Ensure all Billbacks are uploaded and coded accordingly
• Settle any billing inquiries
• Attend any Billing/Commission Query Calls when required

Daily Tasks

• Monitor and process commission invoices
• Monitor and close any GC&E billback invoices
• Assist the team with any billing inquiries
• Code and Upload all invoices closed on the date
• Update Vendors, Hotel financial forms as needed
• Reply to client emails and calls. Assist with commission breakdowns

Weekly Tasks

• Ensure commission invoices are signed and uploaded for payment
• Resolve all commission inquiries for TACS – Individual reservations

Monthly Tasks

• Accruals report for Cluster – Commissionable report
• Accruals report for Finance – Transient Accruals report
• Monitor Head Office reports for payments to TAs – Accrue accordingly
• Update the Accruals sheet for paid invoices
• Open tickets for missing invoices and follow up on their status
• Reply to existing tickets from HSSC
• Distribute Accruals reports/GL Breakdown to GCOE team

Quarterly Tasks

• Crosscheck the Transient commissions report and reconcile with Accruals report

EVERY JOB MAKES THE STAY.

At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.

We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical. That’s why at Hilton, Every Job Makes the Stay.

Find out more about all our brands and hotels - Hilton Brands | Global Hospitality Company

Job: Sales

Title: Billings & Commissions Administrator (Maternity Cover)

Location: null

Requisition ID: HOT0AOR1

EOE/AA/Disabled/Veterans