Job Information
Amazon Account Manager - Non-Profit UK Public Sector, AB UK Public Sector in London, United Kingdom
Description
Customers rely on Amazon for convenient access to millions of products delivered right to their doorstep. The Amazon Business team is focused on re-imagining that experience to fit the specific needs of businesses and public organizations. Come be a part of a rapidly expanding $25 billion global business.
Amazon Business helps millions of customers worldwide—from small businesses, schools, hospitals, non-profit organizations, and government agencies, to large enterprises with global operations—reshape their procurement with cost and time savings, greater productivity, and insightful purchasing analytics. Customers also have access to a variety of business-tailored features and benefits, including a curated site experience, Business Prime, business-only pricing and selection, single or multi-user business accounts, approval workflow, purchasing system integrations, payment solutions, dedicated customer support, and more.
B2B procurement is going through a digital transformation, and as an Account Rep you will lead this change for customers with our innovative Amazon Business solution. Your primary responsibilities will be to establish and develop relationships with a wide variety of customers, focusing on their specific requirements to drive their procurement strategy, and helping them unlock spend on Amazon. This will include launching new customers, driving long-term initiatives, and building partnerships up to C-Suite level. You will receive hands-on training and mentorship that will enable you to grow, learn, and be successful.
A successful Mid-Market Non-Profit Account Rep should be eager to learn and develop themselves, and be a self-starter with strong analytical and problem-solving skills. The candidate should be prepared to perform against goals and consistently meet targets, with a focus on delivering results for customers through solutions aligned to their business goals and outcomes.
It’s always Day 1 at Amazon, and we have an opportunity to shape the world of B2B procurement in the same way Amazon helped change retail eCommerce. As such, we need you to bring your creative spirit and best ideas to help shape our processes and customer solutions with us. We will help you invent and structure new ideas, and we will support you on a project management journey to make a lasting impact on the way we work and delight our customers.
Key job responsibilities
*Develop and own relationships in the UK Non-Profit vertical. Build strategic and effective relationships at a senior level that solve customer procurement challenges.
identify industry-specific opportunities and tailor the Amazon Business approach to best serve our customers
Own strategic customer and territory planning. Drive accurate weekly forecast/reporting on pipeline growth and customer spend adoption.
Advise customers on how to optimally leverage Amazon Business feature and solution sets (100+ features)
Identify new product development opportunities.
Collect and relay customer needs to internal Amazon teams including Product, Tech, Category management, and others to continuously innovate on behalf of customers.
Develop and maintain internal expertise/knowledge of market trends including a comprehensive review of market drivers, cost structures, technical improvements, and competitive landscape.
Meet or exceed targets for customers and Amazon Business
We are open to hiring candidates to work out of one of the following locations:
London, GBR | Manchester, GBR
Basic Qualifications
- Bachelor's degree or equivalent, or experience in sales or marketing work (like e-commerce, retail technology, SaaS) or equivalent
Preferred Qualifications
Experience influencing at all levels within an organization, particularly at the executive level
Experience exceeding sales targets using a consultative, solutions-focused approach or equivalent
Experience positioning and selling innovative solutions to new and existing customers and market segments
Experience with MS Office Suite, CRMs (Salesforce) and other systems
Experience in business-to-business selling or equivalent
Experience translating customer needs into business requirements
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial +44 800 086 9884 (tel:+448000869884). If calling from Ireland, please dial +353 1800 851 489 (tel:+3531800851489).