Job Information
Redline Automotive Automotive Service Writer/Advisor in Lockport, New York
Lockport. Redline Automotive. Automotive Service Writer/Advisor. $50,000 - $125,000/year.
Company Overview: Redline Automotive is a leading automotive service center committed to delivering exceptional customer service and top-quality repairs. We take pride in our experienced team of technicians, our state-of-the-art facilities, and our amazing customer base.
Job Overview: We are seeking a highly organized and customer-focused Automotive Service Writer to join our team. The ideal candidate will be responsible for communicating with customers, assessing vehicle issues, and coordinating service appointments. As a key member of our team, you will play a crucial role in ensuring a smooth and positive customer experience.
Key Responsibilities: * Greet customers and determine the nature of their automotive service needs * Listen to customer concerns, document vehicle issues, and create detailed repair orders * Communicate effectively with technicians to ensure accurate and timely completion of repairs * Provide customers with accurate estimates of repair costs and timelines * Keep customers informed about the status of their vehicles and any additional repairs needed * Handle customer inquiries and concerns in a professional and courteous manner
Qualifications and Requirements: * Proven experience as an Automotive Service Writer (Independent Repair Experience Preferred a Plus) * Excellent communication and customer service skills * Ability to multitask and work in a fast-paced environment
Skills and Competencies: * Customer-focused mindset * Strong organizational skills * Detail-oriented with excellent problem-solving abilities * Ability to work well in a team * Proficient in computer applications and software related to the automotive industry
Benefits: * Paid Time off * Health insurance * Retirement plan * Employee discounts on automotive services * Opportunities for professional development
How to Apply: Join our team and be a part of a dynamic and customer-focused automotive service center. We look forward to welcoming a dedicated Automotive Service Writer who shares our commitment to excellence. Interested candidates should call, submit a resume and cover letter to [Email Redlineauto1984@gmail.com], or stop by in person. Please include "Automotive Service Writer Application" in the subject line.