Job Information
University of Kansas Coordinator, Housing Operations in Lawrence, Kansas
29395BR
Job Title:
Coordinator, Housing Operations
Department:
Housing Office Administration
Primary Campus:
University of Kansas Lawrence Campus
Job Description:
60% - Facilities Management
Serves as liaison between Housing & Residence Life and maintenance/custodial supervisors, vendors, contractors, and staff working in designated buildings.
Regularly reviews service request activity with the Maximo maintenance management system, developing and providing a variety of internal management reports to help monitor the progress of individual work orders, trends, or unresolved work orders.
Interacts directly with students, parents, and other building occupants to address concerns and provide updates regarding issues, work timelines, etc.
Provides thorough, professional, and courteous follow-up on issues; escalates concerns to other staff in Housing & Residence Life, as needed.
Completes weekly building walks in assigned areas to audit and inspect areas to ensure that standard of care expectations is maintained.
Drives a departmental vehicle throughout campus to check issues, address concerns, and transport supplies or other items between buildings.
30% - Program Management and Special Projects
Provides leadership to 1-2 functional areas for Housing & Residence Life that includes items such as fire safety and building compliance; exterior landscaping and environment; summer camps and conference coordination; life-cycle renewal schedules for assigned assets; and building system replacements.
Understand compliance and code standards, as well as best practice, to support policy development to ensure that key stakeholders, both internal and external, are aligned and meeting expectations. Follows up on deficient items and recommends updates departmental leadership, as necessary.
Manage special projects, as assigned, including potential new service offerings to students, emphasizing improvement of the living environment.
Serves on department-wide committees and/or work groups as well as Student Affairs or University committees as available or assigned.
10% - Resource Management
Recommends and implements effective maintenance/custodial programs with emphasis on preventative maintenance and early detection/correction of equipment malfunctions.
Assists with the development of internal budget estimates for projects and equipment expenditures including service contracts for work to be performed by Facilities Services and/or independent contractors.
Makes recommendations for annual updates to the departmental short- and long-range plans for facility maintenance, renovation, and life cycle renewal.
Req ID (Ex: 10567BR) :
29395BR
Disclaimer:
The University of Kansas prohibits discrimination on the basis of race, color, ethnicity, religion, sex, national origin, age, ancestry, disability, status as a veteran, sexual orientation, marital status, parental status, gender identity, gender expression, and genetic information in the university's programs and activities. Retaliation is also prohibited by university policy. The following person has been designated to handle inquiries regarding the nondiscrimination policies and is the Title IX coordinator for all KU and KUMC campuses: Associate Vice Chancellor for Civil Rights and Title IX, civilrights@ku.edu, Room 1082, Dole Human Development Center, 1000 Sunnyside Avenue, Lawrence, KS 66045, 785-864-6414, 711 TTY.
Work Schedule:
Monday-Friday 8AM to 5PM
FLSA Status:
Nonexempt
Conditions of Employment:
Contingent on Funding
Contact Information to Applicants:
Steve Bergman
stevenbergman@ku.edu
785-864-4560
Required Qualifications:
Bachelor’s degree in a related field plus three (3) years of related experience OR a high school diploma and five (5) years of related experience.
Knowledge of materials, methods, and practices used in maintenance, custodial, and construction operations, plus knowledge of maintenance and custodial requirements associated with large residential or commercial buildings, as evidenced in application materials.
Excellent written communication skills, as demonstrated through application materials
Employee Class:
U-Unclassified Professional Staff
Advertised Salary Range:
52,000-55,000
FTE:
1.0
Preferred Qualifications:
2 years of customer service experience.
Experience effectively managing multiple projects and deadlines, as evidenced in application materials.
Experience working within a comprehensive on-campus housing program in a public or private educational institution, as evidenced in application materials.
Position Overview:
The Coordinator for Housing Operations assists and reports to the Director for Housing Facilities, sharing responsibility for management and quality review of maintenance and custodial activity in on-campus housing facilities. Housing & Residence Life serves more than 5,500 students in a broad variety of campus living environments and communities consisting of more than 35 buildings, varying in size from duplex apartments to small cooperative houses, to multistory residence halls, and high-rise apartment buildings, widely dispersed over nearly 100 acres with a facility value in excess of $500 million.
The coordinator is part of the Housing Facilities team and will have an assigned group of buildings where they are responsible for representing the interests of Housing & Residence Life by direct interaction with students and their families, customers, other campus partner offices, contractors, and vendors to ensure effective day-to-day management of their assigned area. The coordinator routinely reviews work order activity with the Maximo maintenance management system in order to monitor the progress of individual work orders, trends, or unresolved work orders for follow-up. The coordinator routinely walks housing areas, and has daily contact with in-building staff, including both other Housing staff and maintenance/custodial staff, to gather information, respond to questions, and coordinate scheduled work and required notifications to impacted students.
Additional responsibilities for this position include serving as the lead administrator for all Housing & Residence Life facilities on assigned functional areas, including items such as fire safety and building compliance; exterior landscaping and environment; summer camps and conference coordination; life-cycle renewal schedules for assigned assets; and building system replacements.
Reg/Temp:
Regular
Application Review Begins:
09-Dec-2024
Anticipated Start Date:
06-Jan-2025
Additional Candidate Instruction:
In addition to the online application, the following documents are required to be considered for this position:
Cover letter describing how you meet the required and preferred qualifications.
Resume
List of three (3) professional references
Only complete applications will be considered.
Application review begins 12/09/2024. For consideration, please apply no later than 12/08/2024.
Job Family:
Facilit Plan Design&Operat-KUL
Work Location Assignment:
On-Site
Position Requirements:
This position requires working on-site.
Valid Driver’s License at time of hire and throughout duration of employment.