Job Information
Taco Bell Restaurant General Manager (LaVale MD) in LaVale, Maryland
Job Details
Job Location: 040080 - LaVale - La Vale, MD
Position Type: Restaurant General Manager
Salary Range: $55,000.00 - $75,000.00 Salary/year
Description
Supervisor's Title Area Coach (AC)
Directly Supervises Associate General Managers / Shift Managers / Hourly Crew
Basic Purpose and Objectives of the Position
The Restaurant General Manager (RGM) provides overall leadership and direct supervision of operations in an individual restaurant to ensure that the restaurant meets or exceeds its annual operating plan. Focal points include: Driving excellence in customer service Maintaining company standards in product and facility specifications Supervising food handling procedures and operational processes Exercising financial control to meet the restaurant profit margin targets Selecting, training, developing and motivating employees
The RGM directly performs hands-on operational work (as necessary) to train employees, responds to customer service needs or otherwise role model appropriate skills and behavior in the restaurant.
Principle Accountabilities
Customer Satisfaction/Product Quality Maintains fast, accurate service, positive guest relations and ensures products are consistent with company quality standards. Drives customer-focused culture by serving as role model in resolving customer issues and training managers and crew to meet or exceed customer service standards. Tracks, analyzes and resolves sources of customer complaints. Ensure that food safety standards are met.
Financial