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City of Las Cruces Police Service Specialist in Las Cruces, New Mexico

Police Services Specialist

Salary

$16.76 Hourly

Location

Las Cruces, NM

Job Type

Full-time Regular

Job Number

I009 03-25 EN

Department

Police

Opening Date

03/17/2025

Closing Date

4/7/2025 11:59 PM Mountain

Nature of Work

Responds to non-sworn, low priority calls from the community and performs technical customer service duties for the public in need of assistance with reporting law enforcement complaints and issues to the Las Cruces Police Department (LCPD).

Work Situation Factors

Position involves competing demands, performing multiple tasks, working to deadlines, occasional work beyond normal business hours, an

d responding to customer issues, dealing

with individuals

sometimes under stressful situations.

This position will work non-traditional hours.

Regular attendance is an essential function of this job to ensure continuity of services. Position is subject to drug testing in accordance with applicable State and Federal regulations and City of Las Cruces policies.

Environmental Factors

Work is performed in a

police

office environment.

Physical Factors

Light physical demands

.

Frequent

to constant

use of a personal computer.

First consideration may be given to current City of Las Cruces employees who meet the minimum qualifications.

Meeting or exceeding the minimum requirements does not guarantee an invitation to participate in the process.

Full-time regular, non-exempt position.

This position is a grade RN06.

Duties and Responsibilities

Responds to callers on the phone, facsimile, email or in person and determines nature of the complaint or need for service and proper response for LCPD; explains LCPD procedures, and answers questions about laws, rules, regulations and legal actions; Interviews persons reporting criminal complaints, ascertains specific details of events, and generates incident report according to LCPD policies; assigns case n

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