Think Beyond The Label Jobs

SHIFT MANAGER

In a world full of quick service options, Arbys is seeking to be different and better. We want to be different for our customers and different for our employees. When you work at Arbys, it will be more than a job it will be a place that prioritizes your growth and development while having a ton of fun. Were proud of the food we serve, our innovation and our team. Our goal is to be the best in the business, and we cant do that without great people like you.

SOMETHING TO HANG YOUR HAT ON

Our Shift Managers are in the meat pit, operating our restaurants on a day to day basis. You will help support the General Manager and Assistant Manager, ensuring that every shift operates smoothly. If that werent cool enough, youll also help team members through performance and training initiatives. Your ability to provide exceptional customer service will keep our customers coming back for more.

• Perform various financial activities, such as cash handling, and deposit preparation.
• Resolve customer complaints regarding food service.
• Compile and balance cash receipts at the end of the day or shift.
• Present bills and accept payments.
• Inspect supplies, equipment, and work areas to ensure efficient service and conformance to standards.
• Perform food preparation and serving duties, such as carving meat.
• Train workers in food preparation, and in service, sanitation, and safety procedures.
• Supervise and participate in kitchen and dining area cleaning activities.
• Control inventories of food, equipment and report shortages to designated personnel.
• Assign duties, responsibilities, and work stations to employees in accordance with work requirements.
• Observe and evaluate workers and work procedures to ensure quality standards and service, and complete disciplinary write-ups.
• Estimate ingredients and supplies required to prepare a recipe.
• Analyze operational problems, such as theft and wastage, and establish procedures to alleviate these problems.
• Forecast staff, equipment, and supply requirements, based on a master menu.
• Recommend measures for improving work procedures and worker performance to increase service quality and enhance job safety.
• Develop equipment maintenance schedules and arrange for repairs. Evaluate new products for usefulness and suitability.