Job Information
Lake City Primary Care, PC Lake City Primary Care Front Desk Receptionist in Lake City, Michigan
At LCPC, we strive to give our patients a five star experience that starts with seeing a kind, smiling face when they walk through the door. This should be continued as they check-in, make future appointments, and whenever they call with questions. Keep in mind that most patients are going through things that are life-changing for them-most of the time. Our job is to treat them in a way that is respectful, kind, caring, and professional at all times.
It is our mission to deliver high quality, personalized health care while empowering our patients to maintain a high degree of health.
It is expected that every team member will have this focus and interact and work daily with this mission in mind.
Benefits:
Uniform allowance.
Working Monday through Wednesday from 8:00-5:30, and Friday from 8:00-5:30 with an hour lunch each day.
Holidays Paid time off for all salaried Team Members include the following days:
- NEW YEAR'S DAY
- MEMORIAL DAY
- JULY 4TH ( Except when it occurs on a Saturday or Sunday)
- LABOR DAY
- THANKSGIVING DAY AND THE DAY AFTER
- CHRISTMAS DAY
90 days after date of hire -- completion of 9 years 8 days/year 10+ years 12 days/year
Medical receptionists
are professional team members who are responsible for coordinating the daily administration of providers
, staff, visitors, and patients at a healthcare
facility. They schedule appointments, answer patient inquiries, handle patient emergencies,
Medical Receptionist Job Responsibilities:
Serving patients by greeting and helping them, scheduling appointments, and maintaining records and accounts.
Handling prior authorizations.
Welcoming patients and visitors in person or on the telephone, and answering or referring inquiries.
Optimizing patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
Keeping patient appointments on schedule by notifying provider of patient's arrival, reviewing service delivery compared to schedule, and reminding providers of service delays.