Job Information
BrightSpring Health Services SHIFT SUPERVISOR in LAFAYETTE, Indiana
Our Company
Rest Assured
Overview
Our operational team members focus on efficiently meeting the needs of our clients across various lines of business. If your passion is to ensure quality care to help our clients live their best life we encourage you to apply today!
Responsibilities
Ensure health, safety, and personal needs are being met for up to 32 residential rehabilitation sites
Responsible for all supervisory duties of Resident Advisor monitors. Schedule Resident Advisor monitor shifts, monitor work habits and make sure all Resident Advisor monitor tasks are completed in a timely fashion
Conduct performance reviews of Resident Advisor monitors and report on employee behaviors. Quickly address and resolve customer complaints
Examine documentation all consumers/client activities in accordance with The Bureau of Developmental Disabilities Services and Bureau of Quality Improvement Services (Indiana) standards or standards of the state in which the site is locate for both accuracy and completeness
Ensure training standards set forth by The Bureau of Developmental Disabilities Services and Bureau of Quality Improvement Services (Indiana) and other states being served are met by all Resident Advisor monitors on each shift
Responds quickly to emergencies, crises, or unexpected problems during the shift
Review all reportable incidents, and potential problems, and provide corrective action within a timely manner as described by The Bureau of Developmental Disabilities Services and Bureau of Quality Improvement Services regulations (Indiana) and specific regulations of other states
Other duties as assigned
Qualifications
Connects the technical dots with a goal of building customer value
Always reacts quickly and with a sense of urgency to requests, issues, e-mails or other events in a timely and flexible fashion
About our Line of Business
Rest AssuredTelecare & Remote Support offers home monitoring services and solutions specifically designed to help seniors and individuals with intellectual or developmental disabilities to remain safely in their homes while gaining more independence. Rest Assured blends wireless monitoring and two-way video chat with caregivers who are specially trained on each individual’s unique care needs to provide quality, personalized care. Remote caregiving includes medications management, seizure and fall detection, daily living activities, and events requiring an emergency response. For more information about Rest Assured, please visitwww.restassuredsystem.com. Follow us on LinkedIn (https://www.linkedin.com/company/restassuredmonitoring/about/) .
Additional Job Information
Not a remote position
Salary Range
USD $18.00 / Hour
ALERT: We are aware of a scam whereby imposters are posing as employees from our company. Beware of anyone requesting financial or personal information. We take pride in creating a best-in-class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card, driver’s license, bank information, or payment for work equipment, etc.) from you via text or email. If you are suspicious of a job posting or job-related email mentioning our company, please contact us at TalentAcquisition@brightspringhealth.com .
Click here (https://www.brightspringhealth.com/careers/frequently-asked-questions/) for additional FAQ information.
Job LocationsUS-IN-LAFAYETTE
ID 2024-144102
Line of Business Rest Assured
Position Type Full-Time
Pay Min USD $18.00/Hr.
Pay Max USD $18.00/Hr.