Job Information
BASF Credit Risk Management (Senior Specialist) - Japanese Speaker in Kuala Lumpur, Malaysia
Credit Risk Management (Senior Specialist) - Japanese Speaker
LOCATION
COMPANY
JOB FIELD
JOB TYPE
JOB ID
LOCATION
COMPANY
JOB FIELD
JOB TYPE
JOB ID
Do you want to work with passionate teams, providing excellent business and digital services to the Asia Pacific region?
Do you want an open, supportive, and caring working environment?
Do you view your development needs seriously as we do?
If YES, then take your career to the #NextLevel with BASF !
Objectives of the Position
Responsible for customer's credit risk management activities for the assigned market portfolio based on market principle and CCRM Services Hub Asia Pacific scope, following global and regional guidelines
To ensure deliveries meeting requirements defined in service level agreements and KPIs for process efficiency, effectiveness and quality control
Support Assistant Manager / Manager in day-to day service delivery and talent identification
Main Tasks
Functional Tasks (including but not limited to)
Monitor customer master data creation and changes which relevant to CCRM (example payment terms) via SCO
Checking regularly that customer portfolio is up-to-date, identifying inactive customers as well as carrying out deactivations
Perform risk assessment, mitigation measures, recommendations and documentation by using CCRM tools
Decide on internal risk rating, credit limit, order processing code (for medium and higher threshold of exposures applicable for Senior Analyst and Senior Specialist) or obtain necessary approval based on approval matrix
Review and decide on the release of blocked orders or obtaining necessary approvals based on approval matrix and delegation to Hub
Monitor credit risk of customers (limit usage, BASF Risk Rating, sales, etc.)
Work closely with Analyst, Senior Specialist, Assistant Manager and Manager in daily operations and targets initiates appropriate measures to achieve defined objectives and target
Provide necessary reporting for country, regional, and global timely in compliance with reporting requirements
Following up of outstanding invoices and unresolved dispute items in case support needed by Collection team
Coordinate, attend queries, and provide transparency to stakeholders on credit risk management core processes
Perform other CCRM processes applicable for the assigned countries such as IFRS9 review, prolongation, bad debt, etc
Act as Area of Competency (AOC) member or topic owner for CCRM related processes
Project Management
Support in steering Internal, Regional and Global processes implementation in Asia Pacific Region
Support Asia Pacific’s business requirement / variation from Global / Regional process, preparation of business case and escalate when necessary
Develop working relationships with the local companies and project owners to ensure that project solutions are adopted, implemented, and maintained appropriately
Assist to communicate project deliverables to ensure all stakeholders are kept informed on progress and issues/resolutions
Compliance
Participate in any compliance audits and respond to audit queries (for both internal and external)
Ensure all work documentation and work processes are updated and met with BASF policies & guideline, local company’s policy, legal and statutory requirements
Quality and Continuous Improvement
Identify, recommend, and implement continuous improvement opportunities in quality and efficiency to support smooth implementation
Prepare and review training materials and conduct end user trainings when required
Support new and existing team members through proper knowledge transfer; and sharing of best practice thereby ensuring quality is maintained through any staff transition
Perform sample check activities for order release and risk assessment; to update issue log with detail root cause, preventive action and provide resolution
Others
Support Business Continuity Plan (BCP) through resource planning, backup and communication
Any other tasks due to Service Hub KL management strategy and/ or changing business environment may require to be performed
Additionally, for Senior Specialist
Act as coordinator of cluster for certain countries, projects, and major process expertise
Managing escalation (first level) from service recipients and escalate as and when required
Participate or contribute to Business Unit strategy / business steering discussions in areas of key customer management, credit risk management and early warning signals
Provide financial consultancy to customer whenever required
Review monitoring and reporting done by Analyst / Associate Analyst / Senior Analyst whenever required
Requirements
Education
- Bachelor’s Degree or Diploma in Finance/ Accounting or related disciplines or Professional qualification in Finance (e.g., ACCA, CPA, etc.)
Working Experience & Skills
More than 3 years’ experience in Finance and Accounting
Diploma in Finance or Accounting with 4-5 years workings experience in related fields
Strong interpersonal skills to communicate to service recipients
Excellent time management, good organization skills and multi-tasking skills
Ability to work independently with minimal supervision, and to excel under pressure for meeting any tight deadlines
Self-motivated, hardworking, and with management skills
Curiosity to learn, adaptability to changes and agile and ability to challenge status quo
Technical & Professional Knowledge
Knowledge of MS Office Applications, especially MS Word, Excel, and Power Point
Knowledge of SAP Systems
Proficiency in English and other languages required
Proficient knowledge and understanding on related processes
Knowledge in programing or scripting are an added advantage but not mandatory
BASF Asia-Pacific Service Centre was established in 2005. Located in Kuala Lumpur, the regional service hub has approximately 1,200 employees and growing. Focused on being a competency and digitalization driven hub, it also provides quality functional and know-how services in the areas of finance, controlling, human resources, real estate and facilities management, communications, environmental, health and safety, procurement, import-export order management, and information services to BASF companies and affiliates in the Asia Pacific region. BASF also has two other regional hubs located in Berlin, Germany, and Montevideo, Uruguay that cover the Europe and Americas regions.
At BASF, we create chemistry for a sustainable future. We combine economic success with environmental protection and social responsibility. Around 112,000 employees in the BASF Group contribute to the success of our customers in nearly all sectors and almost every country in the world. Our portfolio comprises six segments: Chemicals, Materials, Industrial Solutions, Surface Technologies, Nutrition & Care and Agricultural Solutions. BASF generated sales of €68.9 billion in 2023. BASF shares are traded on the stock exchange in Frankfurt (BAS) and as American Depositary Receipts (BASFY) in the U.S. Further information at www.basf.com (https://www.basf.com/global/en.html) .
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Auniquetotal offer: you@BASF
At BASF you get more than just compensation. Our total offer includes a wide range of elements you need to be your best in every stage of your life. That’s what we call you@BASF. Click here to learn more.
Working at BASF: We connect to create chemistry
We are proud of strong history of innovation, which has helped make us who we are today – the world's leading chemical company. Every day, our global team of over 117,000 individuals work together to turn visions for sustainable solutions into reality by connecting with one another and sharing our knowledge.
The right people are crucial for our sustainable success. We aim to form the best team by bringing together people with unique backgrounds, experiences and points of view. Our differences make us stronger and more vibrant. And an open, creative and supportive work environment inspires us to achieve exceptional results.
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For BASF, diversity is one of the essential keys to business success and the well-being of our employees. We promote an inclusive culture that accepts the diversity of people, experiences and capabilities. By embracing talents and abilities of all kinds, we aim to boost creativity and motivation, and enhance our teams’ performance.
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Kuala Lumpur, 14, MY
BASF Asia-Pacific Service Centre Sdn. Bhd.
Finance, Controlling & Audit
Permanent
99539
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