Job Information
IBM Site Reliability Engineer (Intern) in Krakow, Poland
Introduction
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.
Your Role and Responsibilities
The Cloud Site Reliability Engineer is a critical role in the growing and dynamic IBM Business Analytics organization. In this role you will be responsible for implementing and maintaining our Business Analytics Cloud offerings, ensuring that they are scalable, reliable, and secure.
You will work closely with other engineers, developers, support, and stakeholders to ensure that our Cloud offerings are performing optimally and that our customers have a seamless experience. In this role you will focus on the design, development, and delivery of automation to reduce toil, drive operational efficiency, improve consistency, maintain highest level of security & compliance while working to continually transform our Cloud offerings.
If you're a self-starter who is innovative, has a drive to make clients & colleagues successful while working in an exciting fast paced agile and scrum environment, we want to talk to you!
Role and Responsibilities:
Collaborate with development teams to ensure smooth deployment and operation of systems. Act as a technical liaison between customers, delivery teams and support.
Develop and maintain automation, configuration management, and monitoring to reduce toil.
Implement, maintain, support systems for high availability, scalability and performance.
Continuously improve infrastructure to ensure optimal performance and reliability.
Evaluating key metrics (KPI) to identify areas of improvement proactively.
Work with security teams to ensure strict compliance with security standards and best practices.
Be passionate about learning & growing skills and putting into practice to grow success of the team and our clients. Capture and share best-practice knowledge amongst the public cloud solutions architects and SRE teams.
Required Technical and Professional Expertise
Cloud (IBM, AWS, Azure, GCP), Kubernetes, OpenShift, Docker, Teraform, Containers, Orchestration
Scripting (Python, Ansible, Shell)
Deployment tools and processes, CI/CD Pipeline, Jenkins, RunDeck
Linux, Windows
Monitoring (SysDig, Mezmo (LogDNA), Instana)
Databases (MongoDB, DB2, SQL Server, Redis)
Troubleshooting (Problem, Incident & Root Cause Analysis)
Source Control (GitHub Enterprise, JIRA, ZenHub)
Strong verbal & written communication skills
Preferred Technical and Professional Expertise
Understanding of Infrastructure as a Service, Infrastructure as Code and related concepts
Persuasive and effective presenter for both written and verbal communications
Excellent interpersonal and organizational skills, ability to handle diverse situations, multiple initiatives and rapidly changing priorities
Cloud Architect - IBM Cloud or Azure, AWS certified equivalent preferred
Networking - Firewalls & Load Balancers (Netscaler, Vyatta, StrongSwan)
About Business UnitIBM Software infuses core business operations with intelligence-from machine learning to generative AI-to help make organizations more responsive, productive, and resilient. IBM Software helps clients put AI into action now to create real value with trust, speed, and confidence across digital labor, IT automation, application modernization, security, and sustainability. Critical to this is the ability to make use of all data, because AI is only as good as the data that fuels it. In most organizations data is spread across multiple clouds, on premises, in private datacenters, and at the edge. IBM's AI and data platform scales and accelerates the impact of AI with trusted data, and provides leading capabilities to train, tune and deploy AI across business. IBM's hybrid cloud platform is one of the most comprehensive and consistent approach to development, security, and operations across hybrid environments-a flexible foundation for leveraging data, wherever it resides, to extend AI deep into a business.
Your Life @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
Location StatementFor additional information about location requirements, please discuss with the recruiter following submission of your application.
Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.