Job Information
Emerson Senior Sales Engineer / Assistant Manager in KOLKATA, India
Job Summary
We are seeking a dynamic and experienced Senior Sales Engineer / Assistant Manager to join our team in Kolkata. In this role, you will be responsible for managing EUs (End User), OEMs (Original Equipment Manufacturer), Solution Partners (Both Existing and New), Green Field and Brown Field and MRO (Maintenance, Repair, and Operations) customers. Your primary focus will be to retain existing business by addressing potential and existing customer requirements, including quotes, technical support, contracts, and all related issues. Your efforts will directly contribute to improving the company’s bookings and sales while maintaining a high level of customer service as specified in the company’s objectives.
In this Role, Your Responsibilities Will Be:
Take ownership of Individual booking /Target in the specified territory and Achieve budgets for given financial year.
Administer potential and existing customer requirements (quotes, technical support, contracts, and related issues).
Maintain high-level customer service in line with company objectives.
Provide technical support and solutions to customers.
Develop and maintain strong relationships with customers.
Identify and pursue new business opportunities and new customer's development.
Collaborate with internal teams to ensure customer satisfaction.
Support Solution Partners/System Integrators, MROs, OEMs for incremental growth.
Drive market engagement and build Funnel around uncovered markets and geographies.
Who You Are:
You serve as a strategic partner to build, grow, and maintain profitable and long-lasting relationships with key accounts. You make significant progress and remain calm and composed, even when faced with uncertainty or challenging situations, ensuring consistent progress and customer satisfaction.
For This Role, You Will Need:
Technical Expertise: Technically minded with a minimum of 10 to 12 years of significant work experience.
Product Knowledge: Experience in selling PLC, SCADA, HMI, VFDs, Motion Control Products, IIOT, Control System Portfolios etc.
Application Knowledge: Knowledge of Control and Automation applications.
Competitive Awareness: Understanding the offerings of competitors.
Industry Knowledge: Familiarity with industries such as Industrial Automation Sector mainly in Steel Plants, Power Plants, Cement, Oil & Gas, Metals and Mining, Pharma, Metro and Infra etc.
Market Insight: Overall market knowledge and familiarity with customers in the region of West Bengal, Odisha, Jharkhand, Bihar & N.E.
Preferred Qualifications that Set You Apart:
BE/ B-Tech- Instrumentation/ Electronics.
10 to 12 years working experience in similar field.
Our Offer To You:
By joining Emerson, you will be given the opportunity to make a difference through the work you do.
Emerson's compensation and benefits programs are designed to be competitive within the industry and local labor markets . We also offer a comprehensive medical and insurance coverage to meet the needs of our employees.
We are committed to creating a global workplace that supports diversity, equity and embraces inclusion . We welcome foreign nationals to join us through our Work Authorization Sponsorship .
We attract, develop, and retain exceptional people in an inclusive environment, where all employees can reach their greatest potential . We are dedicated to the ongoing development of our employees because we know that it is critical to our success as a global company.
We have established our Remote Work Policy for eligible roles to promote Work-Life Balance through a hybrid work set up where our team members can take advantage of working both from home and at the office.
Safety is paramount to us, and we are relentless in our pursuit to provide a Safe Working Environment across our global network and facilities.
Through our benefits, development opportunities, and an inclusive and safe work environment, we aim to create an organization our people are proud to represent.
Requisition ID : 24012395
Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.