Job Information
Catholic Community Services Case Manager - Sacred Heart Shelter in KENT, Washington
Overview
Full-time(37.5 hours) position starting at $25.46 - $28.32/hr (D.O.E) withCOMPETITIVE BENEFITS INCLUDE:
Medical, Dental, Vision, Life Insurance and Long-Term Disability
Health Savings Account and Flexible Spending Account
Generous PTO, paid sick time, 15 days of paid vacations, 13 days of paid holidays, plus a personal holiday
CCS/CHS 403(b) Employee Saving Plan
Employee assistance program
Program Description
Sacred Heart Shelter (SHS) provides 24/7 enhanced shelter and supportive services to families experiencing homelessness.
Position Description
The Case Manager is a key member of the SHS team and serves as the primary director of care and connection to resources and housing for families at SHS. The Case Manager coordinates intakes, case management, and housing assistance for SHS. The position is responsible for daily case management, housing, and job search. The Case Manager will coordinate with the Program Manager, and Services Advocate Team to make sure that clients are well served. The Case Manager will spend at least two evenings a week connecting with SHS.
The Case Manager shift will be: Monday, Wednesday, Friday (9:00 am - 5:00 pm) & Tuesday, Thursday (10:00 am - 6:00 pm).
Responsibilities
Provide screening and intake, as well as case management, for SHS ’s program participants.
Conduct initial intake of families seeking shelter
Treat program participants in a culturally sensitive manner and actively seek to become informed on issues where culturally-determined perceptions might be different.
Meet with program participants of the SHS shelter and day center programs in person weekly to work on goals and plan for the future .
Work primarily on goals related to obtaining housing and increasing incomes.
Work with program participants to develop plans for stability, including the areas of housing, job search, drug and alcohol issues, physical and mental health, personal development, and other life domains.
Provide referrals and advocate for program participants with other social service agencies, hospitals, mental health agencies, and treatment centers.
Meet with program participants to assess employment options.
Provide follow up supportive services to program participants working toward employment goals.
Monitor the emergent needs of program participants and provides resource assistance .
With Program Manager, develop contacts with local businesses that employ program participants and makes referrals.
Conduct follow-up for the SHS shelters programs’ participants once they have moved on, from the program, ensuring quality of care.
Work with Program Manager and Operations Manager to ensure good communication with clients and volunteers.
Complete assessments on new clients and connect them to the King County Coordinated Entry system.
Engage clients in other CCS programs such as RRH, Keeping Families Together, and CREW.
Represent and promote Catholic Community Services, Sacred Heart Shelter Shelter programs in the community, strengthening relationships with area faith-based organizations, volunteers, and other community partners. Support strategy, collaboration, and coordination that enhance the mission of Catholic Community Services, Sacred Heart Shelter program.
Maintain good relations with volunteers.
Represent the interests of SHS program by giving presentations and attending meetings in the community, such as DSHS committees, CEA, and CCS case management working group.
Work well with and collaborate with case management of other organizations occupying the Kirkland Shelter for Families and Women, including the Sophia Way and CCS’ CREW team
Conduct outreach to sites where people who are homeless frequent, including regular outreach to Lake Washington United Methodist’s Safe Parking Program
Develop proficiency in maintaining Case Notes using CCS program participant database.
Data entry – SHS shelter program.
Development of SHS Case Notes as well as oversight of SHS Shelter electronic log entries
Regularly review SHS shelter Case Notes to ensure accuracy
Creation and maintenance of a paperless case file on each participant.
Maintain program participant files according to Quality Assurance standards.
Maintain files and ensure all necessary documentation is included.
Conduct quarterly reviews of program participant file case notes.
Ensure files are in compliance with agency and contract requirements.
Job Conditions
This position requires the employee to work in an environment where there may be exposure to blood, bodily fluids, and other potentially infectious material. Other exposures could include cleaning supplies, bedbugs, chemicals involved in pest control, paint and other materials used in building maintenance, building temperature fluctuations, dust, noise, and odors. Working conditions include interruptions, crisis response, and regular interactions with individuals who are dealing with issues of chemical dependency and/or mental illness, or are experiencing anger or frustration.
Physical and Mental Acuity Requirements
The requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Able to hear telephone rings, phone conversation and face-to-face conversation, door bells and emergency alarms.
Able to speak clearly in person and on the telephone.
Able to hand write legibly.
Vision that enables person to read normal size print and handwritten notes; and distance and peripheral vision than enables person to monitor living spaces and identify concerns that require staff response.
Able to sit for sustained periods of time.
Able to walk the entire building and ascend and descend stairs quickly to move from one floor to another in order to respond to emergency situations.
Mobility/dexterity of hands/arms to enable keying into a unit or other locked area as well as using computers and other office equipment.
Ability to prioritize multiple tasks, and to work independently and as a team member.
Ability to regularly lift and carry up to 20 pounds and occasionally up to 40 pounds.
Regularly able to perform duties as assigned.
Able to make independent decisions and apply sound judgment in performing job duties.
Qualifications
Associate's degree in social services or equivalent experience.
Two (2) years direct experience with homeless and/or at-risk populations.
At least one (1) years of case management or equivalent experience.
Knowledge of social services resources and programs in King County.
Ability to enforce shelters’ rules, including maintaining a drug and alcohol-free shelters.
Ability to work with culturally diverse clients.
Ability to work independently and with a team.
Computer skills and ability to learn and use CCS client database system.
Commitment to CCS's Mission Statement.
Valid WA State Driver’s License and auto insurance, and ability to meet CCS Driving Policy requirements.
CPR/First Aid Certificates/Blood Borne Pathogens - within 30 days of hire.
Food Handlers Permit - within 30 days of hire.
Current TB test, or willing to obtain within 30 days of hire.
Preferred Qualifications
Familiarity with criminal justice system and/or issues involved with drug/alcohol abuse.
Note to Internal Candidates: HR reviews internal compensation and determines any increase based on their experience and also agency internal equity factors.
Catholic Community Services and Catholic Housing Services is an Equal Opportunity Employer. Please let us know if you need special accommodations to apply or interview for this position.
Job LocationsUS-WA-KENT
Posted Date1 week ago(6/25/2024 3:17 PM)
Job ID 2024-7820
of Openings 1
Category Social Services/Direct Client Services
Min USD $25.46/Hr.