Job Information
Arkansas Department of Workforce Services Technical Trainer in JONESBORO, Arkansas
This job was posted by https://www.arjoblink.arkansas.gov : For more information, please see: https://www.arjoblink.arkansas.gov/jobs/4209825
The Technical Trainer drives the on the job training processes in manufacturing facilities with a focus for skills excellence, training to standard work, and employee retention. The TT trains, monitors, audits, and provides training support for the established on the job training process and systems to Supervisors, Team Leads and on the job manufacturing trainers to ensure best practice training. The TT monitors and analyzes the plants on the job training performance and employee skills data for best practice and training effectiveness, advises on improvements and requirements, and reports results, progress and outcomes to Supervisors, Ops managers and Plant Managers. The Technical Trainer maintains software programs supporting skills training, matrices, and other employee skills data, and maintains and distributes various reports as needed.
The TT works with stakeholders including employees in training to enhance the Great Dane training process. 70% of the Technical Trainers job should be on the floor with the OJT trainers improving performance. Other data collection and entry activities may be required.
Responsibilities
Key Responsibilities:
Certifies & supports station specific OJT trainers are training employees on station specific safety, quality and efficiency needs in accordance with training quality standards and processes.
Monitors the OJT process and trainer performance, provides ongoing OJT for trainers, and provides feedback and suggestions for improvement to Managers, Supervisors, Team Leads and Trainers.
Interacts with employees to gauge performance levels and skill retention.
Administers the Matrix and audits station training records to compare results.
Monitors employees skills and records employee skill data in training matrices.
Provides reports on station & plant OJT training health.
Interfaces with Onboarding staff about specific needs and focus for each station/new employee.
Participates in the evaluation of new employee in terms of placement (cognitive, aptitude, physical and technical skills)
Assists with engaging new employees and welcoming them into the Great Dane Organization.
Helps in the management of conflict and interpersonal problems.
Deliver & assist with local training programs
Assist with hands on training when necessary including Lab.
Assist with local blitzs to identify process deficiencies and improvements
Serve as the back up Onboarding Leader
Work closely with local HR to ensure that they are a full member of the team as well as providing data on program compliance
Bilingual (in certain locations) to address our non English Speaking employees and to monitor compliance with our Spanish speaking OJT trainers
Other duties as assigned.