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Summary As a Supervisor, Security Operations Service Area Manager within the NASA Cyber Security Service Line, Cyber Security and Privacy Division, you will be responsible for the day-to-day cyber security operations leadership leading the Security Operations Service Area, Security Operations Center, and Cybersecurity Incident Response Team. You will lead a team of distributed cyber security operations experts in conducting defensive cyberspace operations and cybersecurity incident response. Responsibilities Manage the planning, direction, and execution of Cyber Security Operations Service Area; and providing administrative and technical oversight to subordinate staff. Plan, develop, and implement Service Area and program requirements in the areas of work force management, budgets, schedules, and contracts to improve the effectiveness and value of NASA Security Operations services. Lead NASA's Security Operations Center to perform proactive 24/7/365 cybersecurity monitoring, detection, prevention, protection, mitigation, and remediation services; and reactively respond to, mitigate, and remediate cybersecurity incidents. Lead the Cybersecurity Incident Response Team in performing cybersecurity incident response, digital forensics, and cyber threat hunting; and reactively respond to, mitigate, and remediate security incidents. Work with stakeholders to propose or develop highly effective solutions for resolving computer security incidents and ensure compliance through tools and processes that enable proactive activities to prevent or respond to cyber incidents. Manage ongoing cyber threats against the NASA enterprise and respond to network/system breaches (actual or attempted intrusion, computer viruses, worms, Trojan horses, etc.), utilizing in-depth knowledge of Defensive Cyber Operations principles. Maintain and leverage a robust network of cyber defenders as well as other intelligence components to better understand identified intrusion sets and deviations and to build better defensive cybersecurity operations strategies. Perform a full range of supervisory duties which includes assigning and evaluating work; recommending personnel actions; taking disciplinary actions; and identifying training needs and developing employees. Foster a culture of engagement, diversity, inclusiveness, excellence and innovation. Champion NASA's commitment to Diversity, Equity, Inclusion and Accessibility to create an environment that promotes a commitment to safety, integrity, and teamwork. Requirements Conditions of Employment Qualifications Specialized experience is experience that has equipped you with the particular ability, skill, and knowledge to successfully perform the duties of this position and is typically in or related to this line of work. To qualify for GS-15, you must have one year of directly related specialized experience equivalent to the GS-14 level: Leading a geographically distributed cyber organization including planning, developing, and implementing cybersecurity requirements in the areas of work force management, budgets, schedules, and contracts; Working with stakeholders to develop highly effective solutions for resolving cybersecurity incidents and ensuring compliance through tools and processes that enable proactive activities to prevent or respond to cyber incidents; Maintaining and leveraging a robust network of cyber defenders as well as intelligence components to better understand identified intrusion sets and deviations and to build better defensive cybersecurity operations strategies. AND You MUST also have IT-related experience demonstrating each of the four competencies listed below: Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Your resume must include a clear and detailed narrative description, in your own words, of how you meet the required specialized experience. Experience statements copied from a position description, vacancy announcement or other reference material constitutes plagiarism and may result in disqualification and losing consideration for the job. NASA prohibits the use of artificial intelligence (AI) or AI-assisted tool in drafting application and assessment responses. Please visit https://www.nasa.gov/careers/how-to-apply/#Artificial-Intelligence to review NASA's guidance on the use of AI tools during the application process. Education Additional Information Additional selections may be made for similar positions across NASA within the local commuting area(s) of the location(s) identified in this announcement. By applying, you agree to have your application shared with interested selecting official(s) within NASA. CTAP/ICTAP will be cleared for any additional selection from this announcement. If you have special priority selection rights under the Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP), you must: - Indicate your eligibility when applying for a position. The questionnaire asks you to identify your ICTAP/CTAP eligibility. - Meet the minimum qualifications requirements for the position - Submit proof that you meet the requirements for CTAP/ICTAP as indicated in 'Required Documents' For additional information about CTAP/ICTAP eligibility, click here - https://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/#ictap.