Job Information
Robert Half Product Support Specialist in Houston, Texas
Description We are looking for a Product Support Specialist to join our team in the Energy/Natural Resources industry based in Houston, Texas. This role involves providing technical and functional support to various production, operations, and EHS applications. You will also be responsible for new application implementations, business process analysis, and technology solution matching.
Responsibilities:
• Support and develop features in Energy/Production Balance software and Advanced Analytics software.
• Implement, debug, maintain and upgrade AVEVA PI system including PI Interface, PI Archive, PI AF, PI Vision, PI Web API, PI OLEDB and PI Integrator for BA.
• Design and implement AVEVA PI software solutions leveraging historian data.
• Support PI data integration with other IT systems in ETRM, Commercial Operations, O& M, and EHS using PI SDK, AF SDK, PI Web API and PI OLE DB.
• Interact with internal users to learn and document requirements that are then used to produce business requirements and architecture design documents.
• Provide subject-matter-expertise related to AVEVA PI, data analytics, and time-series studies to other teams and internal users.
• Manage projects and provide guidance during establishment of business requirements, white boarding sessions and workshops.
• Continuously learn new technologies that could help provide the right solutions to customers.
• Use a broad range of technical skills including SQL and Oracle Database Development, and programming and scripting using SQL, JavaScript, C#, PowerShell, JavaScript, HTML, CSS and XML.
• Data reporting using tools such as SSRS, PI reporting tools, MS Power BI, Tableau and others. Requirements • Must have a minimum of 5 years of experience in the Energy/Natural Resources industry
• Extensive knowledge of Natural Gas Liquids (NGL) and Natural gas is required
• Expertise in Environmental Health is essential
• Proficiency in PowerShell and PowerShell Scripting is necessary
• Strong problem-solving and analytical skills
• Excellent communication and interpersonal skills
• Ability to work independently and in a team environment
• Demonstrated ability to manage multiple tasks simultaneously
• Proven track record in providing high-quality product support
• Bachelor's degree in a relevant field or equivalent work experience
• Familiarity with industry regulations and standards. Technology Doesn't Change the World, People Do.®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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