Job Information
SCI Shared Resources, LLC Learning Management Systems Analyst in Houston, Texas
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The LMS Analyst works as a member of the training team to analyze, implement and maintain the course administration side of the learning management system. This position will work closely with System, Project Managers and Developers to maintain the effectiveness and efficiency of Dignity University.
JOB RESPONSIBILITIES
Responsible for general testing, bi-annual release review and testing, and quality control of Dignity University
Monitors projects and system deliverables for the development team
Reviews Workday Community for new programs, processes and procedures and future system upgrades
Generates and customizes training report statistics on a monthly basis
Analyzes reports for trend analysis and accuracy
Manages the back-up and annual course review process for the department, working with the Compensation Department
Collaborates with stakeholders to understand report statistics and needs
Continually assesses report needs and takes initiative to improve statistical reporting
Collaborates with stakeholders to understand assignment requests and reasoning and provides alternative solutions, when needed
Provide Administrative Support
Implements and maintains all course activities in the learning management system and concurrent databases in a timely manner
Implements and maintains resource activities and assessments in the system
Supports and initiates development team’s processes and procedures
Oversees and documents the administrative processes for the development team
Assists the SCI Service Center with Heat ticket resolutions
Works on special projects
Communicates and manages 3rd party vendor relationships/contracts
This is not an all-inclusive list of the essential functions or duties related to this job
MINIMUM Requirements
Education
High School Diploma or equivalent required
Bachelor’s Degree preferred
Experience
Two (2) years of Report Development and Analysis
Two (2) years Learning Management system preferred
Two (2) years Workday experience preferred
Knowledge, Skills and Abilities
Analytical skills, including research skills, ability to interpret data, ability to conceptualize, ability to analyze information
Proficient knowledge of Microsoft Access, Excel, Word and PowerPoint
Excellent communication, organizational and problem solving skills
Ability to learn and adapt to new technology and systems
Ability to set priorities, flexibility to change priorities quickly and sensitivity to know when change is appropriate
Eye for detail and quality assurance
Work CONDITIONS
Work Environment
Work indoors during all seasons and weather conditions
Comply with Corporate dress code policy
Work Postures
Sitting continuously for many hours per day, up to 6 hours per day
Climbing stairs to access buildings frequently
Physical Demands
- Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage
Work Hours
- Working beyond “standard” hours as the need arises
Postal Code: 77019
Category (Portal Searching): Human Resources
Job Location: US-TX - Houston
Job Profile ID: C01088
Time Type: Full time
Location Name: SCI Corporate Office