Think Beyond The Label Jobs

Description Location: Central to Eastern Region Full-time/Direct hire/Remote Essential Duties and Responsibilities As a Mid-Level Software Engineer, you will play a crucial role in developing and enhancing our telephony and networking services. You will be responsible for creating robust back-end applications and working closely with our front-end client products to design cohesive solutions that meet our customer's needs. >Design, develop, and maintain efficient, reusable, and reliable C# code. >Implement performance and quality modules. >Identify bottlenecks and bugs, and devise solutions to mitigate and address these issues. >Help maintain code quality, organization, and automatization. >Collaborate with the team to manage project priorities, deadlines, and deliverables within an Agile framework. >Create scalable and maintainable unit tests, and adopt Test-Driven Development methodologies to ensure software quality. Required Education, Skills, and Experience >Bachelor's degree in Computer Science, Engineering, or a related field. >Minimum 5-7 years of experience in software development, specifically with back-end technologies. >Strong knowledge of .NET framework and C#. >Proficient in RESTful API development and Windows Services development. >Solid understanding of object-oriented programming (OOP) and design patterns. >Experience with unit testing and familiarity with Test-Driven Development (TDD). >Experience working in an Agile environment. >Experience with build pipelining and CI/CD practices, preferably Jenkins Preferred Skills >Experience with Windows Forms development. >Knowledge of telephony technologies, protocols, and standards, such as SIP, VoIP, E.164 Dial plans, QoS, TCP, UDP, RTP, SIP, ACD, FreeSwitch, IVR, Speech Recognition & Natural Language Processing as well as IM/Presence. >Experience building integrated Contact Center workflows or applications with a deep understanding of CTI and Contact Center API's, Avaya [ClientAPI, DMCC], Cisco [, TAPI, Finesse REST, EMAPI, WxCC REST], Unify [ECMA-323 CSTA], etc. >Proactive and self-motivated with a strong work ethic. Spok, Inc., a wholly owned subsidiary of Spok Holdings, Inc. (NASDAQ: SPOK), headquartered in Alexandria, Virginia, is proud to be a global leader in healthcare communications. We deliver clinical information to care teams when and where it matters most to improve patient outcomes. Top hospitals rely on the Spok Care Connect platform to enhance workflows for clinicians and support administrative compliance. Our customers send over 100 million messages each month through their Spok solutions. When seconds count and patients' lives are at stake, Spok enables smarter, faster clinical communication. Spok is a trademark of Spok Holdings, Inc. Spok Mobile and Spok Care Connect are trademarks of Spok, Inc. At Spok, Inc., we provide equal opportunity to all employees and applicants without regard to race, color, creed, religion, national origin, gender, sexual orientation, age, gender identity, genetic information, disability, protected veteran status, marital status, membership or activity in a local human rights commission, status with regard to public assistance or any other protected status or characteristic. Should you have a disability and need assistance or accommodation in the application process, contact Human Resources at 1-800-852-8935 Spok is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities Should you have a disability and need assistance or accommodation in the application process, contact Human Resources at 1-800-852-8935