Job Information
Continental Toyota Head Porter in Hodgkins, Illinois
Description of the role: The Head Porter at Continental Toyota is a front-line employee who welcomes customers as they arrive, answers basic questions,directs them to the appropriate department ( sales,service, etc.) and generally creates a positive first impression by providing friendly and courteous service, essentially acting as the initial point of contact for the dealership. Responsibilities: * Always Greet the customer with a friendly smile. * Keep Service Lane clean * Direct traffic flow and guide customer cars to pull up. * Take pictures all around the vehicle * Scan Vehicle's serial number * Assign scanned vehicle to an advisor * Schedule service attendants and be aware of their time clock-Ensuring Daily lunches are taking and no eating in the service drive. * Ensure/Enforce all are dressed in Continental apparel and groomed in a professional manner * Assign tasks and position of greeters throughout the day. * At the end of shift, make sure tires,pallets,large boxes are in the golf cart and taken out. * Monitor shuttle log * Pull shuttles in the service drive in the evening,ensuring they are clean in and out,no damage and have fuel. * Assist with TRAC in pulling up a rental car when necessary * Miscellaneous duties may be assigned. Requirements: * Previous experience in a supervisory role * Strong communication and organizational skills * Ability to work independently and as part of a team * Attention to detail and quality Benefits: * Competitive compensation: $16.5 - $20 per hour * Health insurance benefits * 401k retirement savings plan * Paid vacation and holidays About the Company: Continental Toyota is a well-established automotive dealership located in Hodgkins, Illinois. We pride ourselves on providing exceptional customer service and maintaining a clean and welcoming environment for our customers and employees.