Job Information
NICE Systems, Inc. Senior Project Manager in Hoboken, New Jersey
Responsibilities:
Serves as a Project Manager for the Global Customer Operations organization
Complete accountability and management of global complex projects working closely with IT
End-to-end accountability for internal process-change projects, from business requirement definition and planning to successful delivery and implementation
Manages and supports operational issues and questions raised by the business on Support & Cloud processes and systems
Perform business analysis and provide guidance on best practices and various approaches as part of the finalized requirements
Work effectively under pressure to meet tight deadlines and goals while keeping momentum needed to drive initiatives to completion
Requirements:
At least 5 years of experience as a Project Manager of a global multinational environment in the software industry
Excellent understanding of business processes and technical background and experience
Hands-on experience supporting systems use and operations
Experience with international customer-facing interaction
Experience working closely with IT
Managerial skills and experience in matrix management
Experience leading multi-projects in parallel
Strong understanding and experience in organization-wide issues and be able to suggest solutions for resolution
Successful track record in business analysis, setting priorities, shaping processes, and developing an infrastructure that creates a stronger and more efficient organization
Highly organized, dynamic and self-motivated team player with a flexible and creative approach
Excellent communication and coalition building skills with an ability to balance, negotiate, and work with a variety of internal stakeholders
Knowledge of Support & Cloud operations processes and systems - an advantage
Education:
A University degree B.Sc in Industrial & Management engineering or similar - Must
MBA - an advantage
Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity