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Maria Parham Health Physician Practices CMA Lead

Job Summary As a Medical Assistant Lead you will be responsible for providing administrative support to ensure efficient operation of the medical office/hospital. You will support doctors and patients through a variety of tasks related to patient care management, organization and communication. Reports to: Practice Manager FLSA: Non-exempt Grade: G17 or G19 (CMA) EEO: □ 01 Officials and Managers □ 02 Professionals □ 03 Technicians □ 04 Sales Workers □ 05 Administrative Support Workers □ 06 Craft Workers □ 07 Operatives □ 08 Laborers and Helpers X 09 Service Workers

Job Requirements

Minimum EducationHigh school diploma or equivalent Required

Required SkillsCertifications:Basic Life Support (BLS) certification is required upon hire. Medical Assistant Certification or Registered Medical Assistant Certification, is required for Certified Medical Assistant (CMA) positions. • Proven working experience as a medical assistant or license practical nurse• Knowledge of medical office/license practical nurse management systems and procedures• Excellent time management skills and ability to multi-task and priorities work• Social perceptiveness and service oriented• Excellent written and verbal communication skills• Strong organizational and planning skills• Proficiency in MS Office and patient management software• Any other duties assigned by management or physician

Essential Functions

Lead FunctionsTrain/coach new staff.Supervise/schedules and assist with changes with discussion with team.Assess staff communication with clinical staff/help them to achieve maximum patient on schedules.Staff meeting/coordinate doctor’s schedules and discuss with staff needs to be met.

CMA FunctionsInterview patients and document basic medical history.Organize and schedule appointments.Update and file medical records and insurance reports.Arrange hospital admissions and laboratory services.Check with patients and type up patients charts.Assist during medical examinations/draw up injections and medications.Produce and distribute correspondence memos, letters, faxes and forms.Handle receivable and payable accounts and keep financial records.Prepare and clean treatment rooms and medical instruments.

*Functional Demands *

Populations ServedNeonate (<30 days)Infant (<1 year)Early Childhood (1 year and <5 years)Late Childhood (5 years and <13 years)Adolescent (13 and <17 years)Young Adult (17 to <30 years)Middle Adult (30 years to <60 years)Older Adult (>60 years)

Protected Health InformationType of Protected Information Accessed:Complete Medical Record

Bloodborne Pathogens ExposureWhile performing this job, occupational exposure is present for all employees

Physical Requirements - Physical Dexterity and Effort: Rarely <1%, Occasionally 1-33%, Frequently 34-66%, Constantly 67-100%Bending/Stooping □ rarely, □ occasionally, X frequently, □ constantlyClimbing X rarely, □ occasionally, □ frequently, □ constantlyKeyboard Data Entry □ rarely, □ occasionally, X frequently, □ constantlyKneeling □ rarely, X occasionally, □ frequently, □ constantlyLifting/Moving Patients □ rarely, □ occasionally, X frequently, □ constantlyReaching □ rarely, □ occasionally, X frequently, □ constantlyRepetitive Foot/Leg Movements X rarely, □ occasionally, □ frequently, □ constantlyRepetitive Hand/Arm Movements □ rarely, □ occasionally, X frequently, □ constantlyRunning X rarely, □ occasionally, □ frequently, □ constantlySitting □ rarely, □ occasionally, X frequently, □ constantlySquatting □ rarely, □ occasionally, □ frequently, □ constantlyStanding □ rarely, X occasionally, □ frequently, □ constantlyWalking □ rarely, X occasionally, □ frequently, □ constantlyPushing / Pulling: 0-25 lbs. □ rarely, X occasionally, □ frequently, □ constantlyPushing / Pulling: 26-75 lbs. X rarely, □ occasionally, □ frequently, □ constantlyPushing/Pulling: over 75 lbs. X rarely, □ occasionally, □ frequently, □ constantlyLifting/Carrying (non-patient) : 0-25 lbs. □ rarely, X occasionally, □ frequently, □ constantlyLifting/Carrying (non-patient) : 26-75 lbs. X rarely, □ occasionally, □ frequently, □ constantlyLifting/Carrying (non-patient) : over 75 lbs. X rarely, □ occasionally, □ frequently, □ constantly

Visual Acuity, Hearing and Speaking: Rarely <1%, Occasionally 1-33%, Frequently 34-66%, Constantly 67-100%Audible Speech □ rarely, □ occasionally, X frequently, □ constantlyHearing Acuity □ rarely, □ occasionally, X frequently, □ constantlySmelling Acuity X rarely, □ occasionally, □ frequently, □ constantlyTaste Discrimination X rarely, □ occasionally, □ frequently, □ constantlyVision: Depth Perception □ rarely, □ occasionally, X frequently, □ constantlyVision: Distinguish Color □ rarely, □ occasionally, X frequently, □ constantlyVision: Seeing Far □ rarely, □ occasionally, X frequently, □ constantlyVision: Seeing Near □ rarely, □ occasionally, X frequently, □ constantly

Biological: Rarely <1%, Occasionally 1-33%, Frequently 34-66%, Constantly 67-100%Biohazardous waste/ hazards □ rarely, □ occasionally, X frequently, □ constantlyBlood and/or bodily fluids □ rarely, □ occasionally, X frequently, □ constantlyCommunicable diseases/pathogens □ rarely, □ occasionally, X frequently, □ constantly

Chemical: Rarely <1%, Occasionally 1-33%, Frequently 34-66%, Constantly 67-100%Asbestos or lead X rarely, □ occasionally, □ frequently, □ constantlyCytotoxic Chemicals X rarely, □ occasionally, □ frequently, □ constantlyDust X rarely, □ occasionally, □ frequently, □ constantlyHazardous Chemicals X rarely, □ occasionally, □ frequently, □ constantlyGases/Vapors/Fumes X rarely, □ occasionally, □ frequently, □ constantlyHazardous Medication X rarely, □ occasionally, □ frequently, □ constantlyLatex X rarely, □ occasionally, □ frequently, □ constantly

Maria Parham Health will provide “reasonable accommodation” to qualified individuals with disabilities who are employees or applicants for employment—unless such accommodation would cause an “undue hardship.

*Organizational ExpectationsMaria Parham Health is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual’s age, color, disability, genetic information, gender, gender identity, national origin, race, religion, sexual orientation, or veteran status.

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Job: *Nursing/Medical Assistant

Organization: *Maria Parham Phy Practices

Title: Primary Lead CMA

Location: NC-Henderson

Requisition ID: 7460-9078