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Reference #: 4518191 THE POSITION

Are you an organized and motivated professional, looking for an exciting new opportunity offering career growth and advancement? The Pennsylvania Game Commission (PGC) is seeking an ambitious Dispatcher Supervisor at the centralized dispatch center. Effective communication skills and sound decision making are essential for success in this role. If you possess these skills and are looking for a challenging, rewarding career then the Pennsylvania Game Commission would like to talk to you! DESCRIPTION OF WORK As a Dispatcher Supervisor, you will plan, direct, and schedule the work of Pennsylvania Game Commission Dispatchers engaged in responding to statewide requests for emergency and non-emergency wildlife services. This work encompasses a full range of supervisory duties, monitoring system operations, as well as taking appropriate action when system anomalies occur and notifying agency managers of significant incidents. You will perform public service dispatching work which involves receiving, dispatching, and coordinating information and processes in the PGC Centralized Dispatch Center in addition to performing a variety of general support duties related to communication activities, including record keeping, typing, and filing.

You will operate a radio, telephone, audio recorder, and computer to coordinate communications between State Game Wardens, PGC staff, law enforcement agencies, and the public. The responsibilities of the position are carried out with considerable independence under the general supervision of the Centralized Dispatch Operations Manager. Additionally, work performance is reviewed for conformance to established policies and procedures through reports and conferences.

Interested in learning more? Additional details regarding this position can be found in theposition description.

Work Schedule and Additional Information: Full-time employment Work schedule will consist of (4) 10-hour workdays. Salary:In some cases, the starting salary may be non-negotiable. You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.   REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS Minimum Experience and Training Requirements: Two years as a Pennsylvania Game Commission Dispatcher (commonwealth title); or

Four years of dispatching experience involving police, fire, and/or ambulance personnel and services; or An equivalent combination of experience and training.

Special Requirements:

You must possess a clear, firm voice and no major speech, hearing, or visual impairments that would interfere with understanding verbal communication, being understood, or using electronic communications equipment and visual display equipment.

All employees must possess and maintain CLEAN and JNET certifications for the duration of employment in this job.

Additional Requirement: You must be able to perform essential job functions.

Preferred Qualifications (not required): Available and willing to work rotating shifts, including weekends and holidays Possession of a valid Pennsylvania hunting license Dispatch operations experience including using two-way radio, multi-line telephone, computer aided dispatch systems, or performing complex clerical work Dispatch operations experience using a computer-aided dispatch (CAD) system Dispatch operations experience including the use of a wireless headset and microphone Experience using computer systems for entering, updating, and retrieving information Possession of a valid Public Safety Telecommunicator certification issued by the Association of Public Safety Communications Officials Experience using Microsoft Office software Ability to type while listening to a caller or radio traffic Willing to work and commute to Dauphin County, Pennsylvania

How to Apply: Resumes, cover letters, and similar documents will not be reviewed, a d the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans' Preference tab or contact us at ra-cs-vetpreference@pa.gov. Telecommunications Relay Service (TRS):

711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.