Job Information
Commonwealth of Pennsylvania Network Specialist 1 in Harrisburg, Pennsylvania
Reference #: 4509211 THE POSITION Are you looking for an exciting opportunity to use your innovative thinking skills and information technology (IT) experience to jump start your future? If so, the Technology Services Office (TSO) is eager to welcome a Network Specialist 1 to assist in providing support to the Health and Human Services Delivery Center (HHSDC). Make a difference by performing a broad range of access management administrative and technology duties for the delivery center, the citizens of the Commonwealth, and the business partners with whom we collaborate. We look forward to meeting you!
DESCRIPTION OF WORK
This position is crucial for maintaining the security and efficiency of the delivery center's IT infrastructure, requiring a blend of technical skills, administrative acumen, and a commitment to quality and security standards. You will be responsible for the establishment, configuration, management, and administration support for user access to all centralized computing platforms, systems, and networks within the delivery center. You will also provide user support services and technical advice to network users regarding network resources. This role emphasizes the importance of collaboration, teamwork, and customer-focused service, as well as the need to stay updated with IT Service Management and IT Infrastructure Library knowledge to provide excellent services.
Interested in learning more? Additional details regarding this position can be found in the position description.
Work Schedule and Additional Information: Full-time employment Work hours are 7:30 AM to 3:30 PM, Monday - Friday, with a 30-minute lunch. Telework: You may have the opportunity to work from home (telework) full-time, however you must report to the office a minimum of one day per month. This could change and you may be required to come into the office more frequently. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office, located at 2525 North 7th Street, Harrisburg. Although this is a telework position, you will be required to come to the Harrisburg office to pick up your equipment. Other reasons for coming into the office include changes to the current telework that would require staff to come into the office, to attend training and mandatory meetings, or on an ad hoc basis. Your supervisor will give you at least a 24 hour notice and all travel will be at your own expense. Parking is located at the building and is free. Salary:Selected candidates, who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting annual salary (before taxes) of $56,900. You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
QUALIFICATIONS Minimum Experience and Training Requirements: One year as an Information Technology Trainee or Information Technology Technician; or Successful completion of the Information Technology Intern - Bachelor Program; or One year of experience providing information technology support services including hardware and software installation, operation, and maintenance within a network environment, and an associate's degree in any information technology field; or Three years of experience providing information technology support services including hardware and software installation, operation, and maintenance within a network environment; or An equivalent combination of experience and training that includes one year of experience providing information technology support services including hardware and software installation, operation, and maintenance within a network environment.
Other Requirements: You must meet the PA residency requirem nt. For more information on ways to meet PA residency requirements, follow the linkand click on Residency. You must be able to perform essential job functions.
Legal Requirements: The selected candidate for this position must undergo a fingerprint-based records check to be in compliance with the Federal Bureau of Investigation (FBI), Criminal Justice Information Services Division (CJIS).
How to Apply: Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. Failure to comply with the above application requirements may eliminate you from consideration for this position.
Veterans:
Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspxand click the Veterans' Preference tab or contact us atra-cs-vetpreference@pa.gov.
Telecommunications Relay Service (TRS):
711 (hearing and speech disabilities or other individuals).
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. EXAMINATION INFORMATION
Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam). Your score is based on the detailed information you provide on your application and in response to the supplemental questions. Your score is valid for this specific posting only. You must provide complete and accurate information or: your score may be lower than deserved. you may be disqualified. You may only apply/test once for this posting. Your results will be provided via email.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.